AI Enablement Specialist

Allspring Global Investments Holdings, LLC•Charlotte, NC

2d•Hybrid

About The Position

Allspring is promoting responsible integration of Generative and Agentic AI within the organization. We want an AI Enablement Specialist to report to the Head of AI Product Management. This specialist will assist in growing everyday, department-specific AI usage by offering enablement, developing repeatable workflows, and supporting a vibrant internal community of practice. In this role, you will spend about half your time enabling AI proficiency through our AI Champions network. This includes training, office hours, playbooks, and communications. The other half focuses on building and refining practical GenAI and agent-enabled solutions. These involve workflow creation, composing prompt packs, lightweight agent prototypes, and evaluation. You will work closely with Champions and business teams to find high-value use cases, translate them into safe and effective workflows, and offer hands-on support that helps teams adopt these capabilities. This junior-level position suits someone with strong GenAI skills, a builder outlook, and the communication and teaching skills to help others succeed. We currently operate in a hybrid working model, whereby you will be required to work in-office 4 days per week. Location(s): Boston, MA, Charlotte, NC, or Milwaukee, WI

Requirements

Bachelor’s degree in Computer Science, Information Science, Business, Analytics, or related field; equivalent experience may be considered.
1-3 years of experience in one or more of these areas: GenAI solution support, building workflows, business process improvement, training, or analytics.
Practical experience with Generative AI tools and large language models, including iterative prompting, structured outputs, and basic evaluation of output quality.
Experience with agent patterns and tooling (e.g., tool/function calling concepts, orchestration, RAG/grounding, and basic evaluation approaches), including MCP (Model Context Protocol) features for linking models to tools and data sources.
Strong communication skills (written and verbal) with the ability to explain AI concepts to non-technical audiences and build clear job aids and documentation.
Ability to break down business processes into steps, identify where AI solutions may benefit, and build practical workflows with appropriate guardrails.
Comfortable designing workflow automations and agentic processes through low-code tools and/or simple scripting; capable of turning concepts into a functional demo.
Comfortable working within Microsoft efficiency environments; familiarity with Copilot applications and contemporary collaboration tools is a plus.
Understanding of responsible AI principles, data privacy, and the requirements of regulated settings; knowledge of financial services / asset management terminology is a plus.

Nice To Haves

Experience supporting AI adoption programs (champion networks, communities of practice, office hours, internal comms, or learning series).
Exposure to Python and/or workflow automation platforms (e.g., Power Platform) for rapid prototyping and experimentation.
Experience with enterprise GenAI assistants and modes (e.g., Enterprise ChatGPT, Claude, Claude Cowork, Claude Code).
Experience with Microsoft’s AI ecosystem (e.g., Copilot experiences, Teams/SharePoint/Office workflows) and ways to integrate AI into everyday tasks.
Experience detailing business processes and translating them into repeatable templates, checklists, and standard operating procedures.
Exposure to change management and instructional building (adult learning principles, microlearning, or curriculum development).
Experience partnering with engineers/product teams to pilot solutions, gather feedback, and iterate prompts, workflows, and guardrails.

Responsibilities

Collaborate with the AI Champions network and business functions to understand workflows, difficulties, and opportunities for Generative and Agentic AI.
Develop and refine department-specific AI solutions (e.g., copilots, prompt packs, and lightweight agents) that boost timely performance while meeting security and compliance expectations.
Build and maintain enablement materials (quick-start guides, office hours content, demos, FAQs, and templates) that help teams build confidence and good habits with AI.
Facilitate hands-on sessions for Champions and end users (training, workshops, and “build with me” labs) to reinforce responsible prompting and workflow development.
Develop repeatable playbooks for common patterns (summarization, drafting, analysis, retrieval/grounding, and agentic task flows) and help Champions adapt them to their teams.
Develop and test GenAI-enabled workflows and lightweight agents (no-code/low-code and/or basic scripting as appropriate), recording assumptions, limitations, and success criteria.
Test and evaluate AI outputs for accuracy, usefulness, consistency, and policy alignment; build lightweight test sets, capture failure modes, and recommend improvements to prompts, grounding, and workflow/agent design.
Help build and maintain shared assets (timely libraries, workflow templates and standards) to accelerate consistent adoption across departments.
Partner with appropriate collaborators to move successful pilots into supported solutions (requirements, handoffs, documentation, and ongoing iteration).
Support Microsoft-centric efficiency workflows where applicable (e.g., Copilot experiences and related tooling) and translate capabilities into practical “how to use it” mentorship.
Track adoption signals and feedback and iterate the enablement approach and assets accordingly.
Stay current on GenAI and agentic guidelines and share practical takeaways with Champions and partners in clear, business-friendly language.