ISWM First Line Risk Issue Management and Remediation Coordinator

Wilmington Trust•Wilmington, DE

13d•$82,100 - $136,900•Onsite

About The Position

This role provides support to a range of activities within the First Line Risk Management function, with focus on the Institutional Services & Wealth Management business line. (ISWM) Primary Responsibilities: Audit and Exam Facilitation Serve as a key point of contact between Regulatory Affairs, Internal Audit, Risk partners, and business stakeholders Organize and manage clear, well-structured, and effective meetings among various internal stakeholders Facilitate receipt, review and allocation of first day letter requests under manager guidance Conduct quality control for consistency and accuracy of prepared responses and documentation Track, review, and ensure timely fulfillment of requests Manage shared repositories and submission of responses Support regulatory exam planning, coordination and response activities Consult and recommend Finding and Remediation Plan language to ensure clarity, consistency, and governance alignment Finding and Remediation Plan Management Originate Finding and Remediation Plan inputs within the eGRC system in conjunction with ISWM First Line Risk colleagues to maintain integrity of linked RCSA data and resultant enhancements to the RCSA Maintain and improve Finding and Remediation Plan data and reporting Liaise with assigned ISWM First Line Risk colleagues assigned to Remediation Plans, Remediation Plan Status Updates and Remediation Plan Review / Validation to meet activity deadlines Support training and education efforts for Finding & RP owners, and their delegates Maintain templates utilized in the Remediation process Assist with other Risk duties in the overall management of Findings & Remediation Plans Other Responsibilities Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite Promote an environment that supports diversity and reflects the M&T Bank brand Complete other related duties as assigned

Requirements

Clear, concise, timely, and consistently professional communication with various stakeholders at all levels of seniority
Efficient organization and administration abilities, including the ability to identify issues and escalate appropriately
Risk-based analysis and critical thinking skills
Proficiency with Microsoft Office suite and 365
Collaboration serves as a critical element of this role, supporting a constructive working environment, effective communications, and positive outcomes.
Bachelor’s degree and a minimum of 3 years' relevant work experience, or in lieu of a degree, a combined minimum of 7 years' higher education and/or work experience, including a minimum of 3 years' relevant work experience
Strong analytical and critical thinking skills, with ability to challenge the status quo
Ability to work independently while also demonstrating collaboration among stakeholders
Experience in Risk Management, Audit, or Regulatory Affairs
Exceptional organization and time-management skills
Outstanding verbal and written communication skills
Proficiency with Microsoft Office Suite

Nice To Haves

MBA or Master’s degree in an appropriate field
Related professional certifications
Capital Markets / Corporate Trust and/or Wealth Management experience
Experience with eGRC systems
Proficiency with Power BI and reporting for senior leadership consumption

Responsibilities

Serve as a key point of contact between Regulatory Affairs, Internal Audit, Risk partners, and business stakeholders
Organize and manage clear, well-structured, and effective meetings among various internal stakeholders
Facilitate receipt, review and allocation of first day letter requests under manager guidance
Conduct quality control for consistency and accuracy of prepared responses and documentation
Track, review, and ensure timely fulfillment of requests
Manage shared repositories and submission of responses
Support regulatory exam planning, coordination and response activities
Consult and recommend Finding and Remediation Plan language to ensure clarity, consistency, and governance alignment
Originate Finding and Remediation Plan inputs within the eGRC system in conjunction with ISWM First Line Risk colleagues to maintain integrity of linked RCSA data and resultant enhancements to the RCSA
Maintain and improve Finding and Remediation Plan data and reporting
Liaise with assigned ISWM First Line Risk colleagues assigned to Remediation Plans, Remediation Plan Status Updates and Remediation Plan Review / Validation to meet activity deadlines
Support training and education efforts for Finding & RP owners, and their delegates
Maintain templates utilized in the Remediation process
Assist with other Risk duties in the overall management of Findings & Remediation Plans
Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite
Promote an environment that supports diversity and reflects the M&T Bank brand
Complete other related duties as assigned