Issues Management - Risk and Control Manager
About The Position
Our team sits at the center of how the Commercial Bank identifies and resolves risk, taking issues from initial identification through root cause analysis, remediation, and validation. This is where complex problems get unpacked, challenged, and solved the right way. Anyone can close an issue. Experts know when it’s actually fixed. This is a hands-on role for individuals with a strong background in governance and control disciplines such as issues management, audit, compliance, or risk and control oversight. We’re looking for people who can evaluate control design, challenge assumptions, and push past easy answers, because getting it closed isn’t the goal, getting it right is. This position is fully remote and may be performed from anywhere within the United States.
Requirements
- Bachelor's degree
- 3-5 Years of related experience
- Excellent communication, problem-solving and decision making skills with ability to effectively communicate with all levels of the organization
- Demonstrated ability to build strong collaborative business and technology relationships
- Proven ability to manage multiple competing priorities, making sound business decisions
- Self driven and have excellent problem solving skills
- Detail oriented and have well-developed organizational skills
- Individual must have exceptional interpersonal skills, ability to maintain confidentiality, flexible and possess a high degree of initiative and motivation
- Proven record of providing excellent internal and external Customer service
Responsibilities
- Manages mid-size projects or significant segments of very large projects with limited supervision
- Acts as a consultant to the business lines
- Prepares management reports to summarize the status of projects and work activities
- Initiates project evaluation effectiveness post-implementation; Documents findings and incorporates changes into future project plans
- Coaches employees to ensure activities are undertaken and completed
- Assists employees in compliance with all human resources policies, procedures & guidelines of conduct
- Coordinates the sharing of information, skills, and knowledge among Employees
- Provides leadership and guidance to project related staff and/or business lines in support of a project portfolio
- Ensures compliance to policies and procedures
- Utilizes the Company business project management model as appropriate to manage high visibility, Company Wide projects as appropriate
- Manages all communications to key stakeholders and ensures all are aware of significant changes to project status in a timely manner
- Ensures all employees understand the readiness process and facilitates readiness sessions for implementation
Benefits
- health and well-being benefits
- savings and retirement programs
- paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- banking benefits and discounts
- career development
- reward and recognition
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
