Issue Analyst

Home Office Careers•Rock Island, IL

1d•Onsite

About The Position

Are you a detailed-oriented problem solver who likes to make an impact behind the scenes? If so, Modern Woodmen of America is hiring an Issue Analyst in our Underwriting Department. As an Issue Analyst, you'll investigate and resolve application issues, process life insurance transactions, and help keep business operations running smoothly and accurately. Modern Woodmen of America is one of the nation’s largest fraternal benefit societies, with over $18 billion assets. Fraternals are unique membership organizations that pair the “member-owned” characteristic of a mutual insurance company with the “social mission” characteristic of a service organization. They unite individuals with common bonds, provide a variety of life insurance and investment products, and form one of the nation’s most effective volunteer networks.

Requirements

High school diploma or equivalent required.
Comfortable using computer systems and performing data entry with a high level of accuracy.
Strong problem-solving and analytical skills.
Excellent written and verbal communication skills.
Ability to work independently, prioritize tasks, meet deadlines.
Detail-oriented with a commitment to accuracy and quality.
Applicants must be legally authorized to work in the United States without the need for current or future employment-based sponsorship.

Responsibilities

Reviews application and corresponding documents to determine if proper forms have been submitted and completed properly.
Enters necessary application information into the system.
Applies payments and verifies proper accounting.
Requests additional information as indicated by underwriting requirements.
Works with other departments to process applications as necessary.
Review medical information, lab work, and other documents.
Approves, rates, or refers applications as determined by underwriting guidelines and departmental procedures.
Assists Financial Representatives and other department personnel with any procedural questions.
Prepares certificate for mailing.
Must be willing to learn software programs, certificate provisions, organization policies and procedures, state laws, and departmental procedures related to the underwriting process.