ISO Channel OIC

World Business Lenders, LLCTexas City, TX
Remote

About The Position

World Business Lenders (WBL) is a privately held portfolio lender specializing in real estate-secured business loans for underserved businesses. WBL operates with a fully remote, multinational workforce and an experienced executive leadership team. Typically, the work schedule is from 9:00 AM to 6:00 PM Eastern Time, Monday through Friday, though additional hours may be required based on business needs. We are seeking an experienced ISO Channel OIC to lead our Merchant Cash Advance (MCA) sales team and expand our Independent Sales Organization (ISO) network. This role is responsible for managing Account Executives (AEs), strengthening ISO partnerships, driving production goals, and supporting business growth through strategic channel development. The ideal candidate has a strong Merchant Cash Advance background, proven leadership experience managing MCA Account Executives, and an established network within the ISO community.

Requirements

  • Bachelor's degree preferred or equivalent professional experience.
  • Merchant Cash Advance industry experience required.
  • Minimum 2 years of experience managing Merchant Cash Advance Account Executives.
  • Strong Merchant Cash Advance industry knowledge.
  • Experience managing ISO relationships.
  • Proven track record of achieving sales and business development goals.
  • Experience leading and coaching high-performing sales teams.
  • Stable, reliable internet connection.
  • Professional and dedicated remote working setup.
  • Excellent communication skills.
  • Strong relationship-building abilities.
  • Responsive and customer-focused.
  • Leadership and coaching.
  • Strategic thinking.
  • Results-oriented mindset.
  • Problem-solving and decision-making.
  • Strong understanding of Merchant Cash Advance factor rates.
  • Knowledge of ISO channel operations and relationship management.
  • Proficiency with Microsoft Office (Excel, Outlook, Word).
  • Ability to track sales performance and pipeline activity.

Nice To Haves

  • Merchant Cash Advance (MCA)
  • Alternative Lending
  • Small Business Lending
  • Commercial Finance

Responsibilities

  • Lead, mentor, and manage a team of Merchant Cash Advance Account Executives.
  • Monitor individual and team performance against production goals.
  • Coach team members to improve sales performance and relationship management.
  • Support recruiting, onboarding, and development of new sales talent.
  • Develop, maintain, and strengthen relationships with Independent Sales Organizations (ISOs).
  • Identify opportunities to establish new ISO partnerships and expand referral channels.
  • Act as the primary point of contact for key ISO relationships.
  • Ensure excellent service and responsiveness to partner needs.
  • Drive channel growth through strategic outreach and partnership development.
  • Support initiatives that increase funded deals and production volume.
  • Collaborate with internal departments to improve partner experience and operational efficiency.
  • Track sales activity, pipeline performance, and production metrics.
  • Provide regular reporting and updates to executive leadership.
  • Ensure Account Executives follow company policies and sales procedures.
  • Maintain a high standard of professionalism and customer service.

Benefits

  • medical, dental, vision, life, and disability coverage
  • a 401(k) with company match
  • paid holidays and paid time off (PTO)
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