IS Technician I
About The Position
The IS Technician I is responsible for the installation, configuration, repair, and preventative maintenance of personal computers, mobile devices, printers, and related equipment. This role involves installing and maintaining software and hardware, upgrading, repairing, and replacing computer-related equipment. The technician will also provide training and instruction to personal computer users, achieve departmental goals and metrics, communicate feedback on workflows and policies, and serve as a subject matter expert in assigned functional areas. Additionally, the role includes performing high-level administrative functions for regulatory compliance and reporting, assisting supervisors with general responsibilities, purchasing computer-related equipment, and assisting computer users with issue resolution. The technician will also assist in planning, installation, and maintenance of local and wide area networks, and must adhere to the Attendance and Absenteeism Policy, recognizing that regular attendance is essential. The ability to present to and work at any FHCN location is required, based on business needs. Other duties as assigned.
Requirements
- Proof of completion of high school with a minimum overall GPA of 2.5 or completion of General Educational Development (GED) with a minimum overall score of 162.5.
- Completion of a trade school, para-professional, or certificate type program in a health care related field.
- If an individual has completed a degree at a higher level than required by the role and had a stronger GPA in that program, they may provide proof of GPA from that degree in lieu of the high school diploma or Bachelor’s degree.
- A minimum of two years of experience demonstrating specific knowledge and training in computer systems and computer repairs, or equivalent work experience.
- Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements.
- Ability to use Microsoft Excel to review and compile data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements.
- Ability to create basic presentations in Microsoft PowerPoint.
- Valid CA driver’s license and car insurance.
- Job duties require the compilation of information prepared in effective written form, including correspondence, reports, articles or other documentation.
- Effectively conveys technical information to non-technical audiences.
Responsibilities
- Installation, configuration, repair, and preventative maintenance of personal computers, mobile devices, printers, and other equipment.
- Installation and maintenance of software and hardware.
- Upgrading, repairing, and replacing computer-related equipment.
- Providing training and instruction to personal computer users.
- Achieving departmental goals and metrics for functional areas as assigned.
- Communicating feedback to the supervisor regarding workflows and policies.
- Serving as a subject matter expert in functional areas as assigned.
- Performing high-level administrative functions to comply with regulations and reporting requirements to meet department deadlines.
- Assisting the supervisor with general responsibilities and duties.
- Purchasing computer-related hardware and software equipment.
- Assisting computer users in resolving issues.
- Assisting in planning, installation, and maintenance of local and wide area networks.
- Adhering to the Attendance and Absenteeism Policy.
- Ability to present to and work at any FHCN location, both at the beginning of a shift or during a shift, based on business need.
- Performing other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
