IS Systems Analyst

Overlake Hospital Medical Center • Bellevue, WA

22h

About The Position

The Systems Analyst applies technical and project management skills to assist in maintaining and managing application systems and projects. They act as a technical specialist and consultant during and after application software system implementation, possessing a strong understanding of the user's environment to help maximize the capabilities of administrative, ancillary, nursing, and related clinical, operational, and financial systems. The Systems Analyst supports implementation and conversion plans and procedures, and assists in the development and execution of training plans for assigned user departments. They serve as the IS liaison to assigned departments or applications, owning the technical support of their systems, providing regular, concise, and clear feedback and updates to customers and the IS team regarding projects, activities, and needs. Additionally, they partner with assigned departments to support departmental technology activities. The Systems Analyst is accountable for project planning and coordination activities, including scheduling project meetings, issue management, communication plans, and supporting cross-functional project teams. They collaborate with organization stakeholders and project teams to balance competing requirements and constraints related to scope, time, budget, and quality for projects.

Requirements

• Bachelor’s degree is required. Equivalent combination of education and experience may be considered in lieu of degree.
• At least 2 years of clinical, business, or technology experience required (for IS Systems Analyst I).
• At least 4 years of clinical, business, or technology experience required (for IS Systems Analyst II).
• 1 year of experience supporting IS Applications and managing technical projects required (for IS Systems Analyst I).
• 2 years of experience supporting IS Applications and managing technical projects required (for IS Systems Analyst II).
• Intermediate knowledge of application systems and tools required.
• Good understanding of project management process and tools required.
• Strong skills and abilities in system analysis, issues management, troubleshooting, training, and requirement gathering required.
• Demonstrated ability to manage multiple technical projects or systems concurrently in a highly visible and fast paced environment while exercising independent judgment in resolving problems.
• Demonstrated ability to identify and resolve problems or difficulties while retaining strong and effective working relationships staying calm and objective under the stress of deadlines and obstacles.
• Must be able to communicate with individuals and groups representing all levels of the organization.
• Experience using MS Office (Word, Excel, and PowerPoint) required.
• Must have strong analytical and problem-solving skills, exceptional organizational skills, and a proven ability to meet deadlines.

Nice To Haves

• Project Management Professional (PMP) or agile project management certification preferred.
• 1 year of previous work experience in an acute care hospital strongly preferred.
• Specific experience with hospital administrative, clinical, and financial systems is strongly preferred.
• Strong documentation skill and experience with user training preferred.
• Knowledge of Microsoft SQL Server, MS Access databases preferred.
• Familiarity with one or more technology and tool sets (e.g. web-based reporting, SQL, MS Access, Crystal, Tableau, Power BI, Microsoft Visual Studio, XML, and HL7) preferred.

Responsibilities

• Maintain and manage application systems and projects.
• Act as a technical specialist and consultant during and after application software system implementation.
• Assist in the development and execution of training plans for all assigned user departments.
• Serve as IS liaison to assigned departments or applications.
• Own the technical support of their systems.
• Provide regular, concise, clear feedback and updates to customers and the IS team regarding projects, activities and needs.
• Partner with assigned departments to support departmental technology activities.
• Manage project planning and coordination activities including project meeting scheduling, issue management, and communication plans.
• Support cross-functional project teams.
• Balance competing requirements and constraints as related to scope, time, budget and quality for projects.

Benefits

• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to $10,000 per year.
• Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
• Pre-tax and Roth after tax retirement savings plans.
• An expanded Employee Assistance Program.
• A caregiver support program to help with everything from childcare to eldercare.
• Free parking and Orca transit passes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level