IS Support Technician
About The Position
Join our Information Security team as an experienced Information Systems Support Tech. Requires broad technical knowledge of PC troubleshooting, diagnostic testing, and repair. Prefer those with experience in managing and deploying devices through Microsoft Intune. Possess strong administrative skills with Microsoft 365 (M365) services. Proficient in mobile device management (MDM), including configuring and troubleshooting iOS devices. Vancouver Clinic provides care across a wide range of medical decisions. This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment. The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas, is an essential function of all positions at the Clinic.
Requirements
- High school diploma or equivalent.
- Minimum of one year of relevant work experience required.
- Experience working with technical hardware such as processors, memory, hard-drives, NIC’s, required.
- A+ certification strongly preferred.
- Valid Driver’s License in good standing.
- Driving record must meet Vancouver Clinic standards.
Nice To Haves
- Experience in managing and deploying devices through Microsoft Intune.
- Strong administrative skills with Microsoft 365 (M365) services.
- Proficient in mobile device management (MDM), including configuring and troubleshooting iOS devices.
Responsibilities
- Troubleshoot and assist in the resolution of user reported hardware/software problems, and make repairs to computers/laptops/printers/communication connections
- Build/deploy new PC/laptop/thin client hardware and software utilizing both approved Windows image tools and basic operating system media
- Run basic diagnostic tests
- Manage warranty/non-warranty service issues with third-party vendors
Benefits
- medical
- dental
- vision
- life insurance
- AD&D
- long term disability
- health savings account
- flexible spending account
- employee assistance program
- multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
- 401k retirement plan
- employer matching contribution up to 4%
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
