IS Support Technician

The Vancouver Clinic P.S.•Vancouver, WA

4d•Onsite

About The Position

Join our Information Security team as an experienced Information Systems Support Tech. Requires broad technical knowledge of PC troubleshooting, diagnostic testing, and repair. Prefer those with experience in managing and deploying devices through Microsoft Intune. Possess strong administrative skills with Microsoft 365 (M365) services. Proficient in mobile device management (MDM), including configuring and troubleshooting iOS devices.

Requirements

High school diploma or equivalent.
Minimum of one year of relevant work experience.
Experience working with technical hardware such as processors, memory, hard drives, NIC’s.
A+ certification strongly preferred.
Valid Driver’s License in good standing.
Driving record must meet Vancouver Clinic standards.
Applicants must be authorized to work for any employer in the U.S.
We are unable to sponsor or take over sponsorship of an employment visa at this time.

Nice To Haves

Experience in managing and deploying devices through Microsoft Intune.
Strong administrative skills with Microsoft 365 (M365) services.
Proficient in mobile device management (MDM), including configuring and troubleshooting iOS devices.

Responsibilities

Troubleshoot and assist in the resolution of user reported hardware/software problems, and make repairs to computers/laptops/printers/communication connections
Build/deploy new PC/laptop/thin client hardware and software utilizing both approved Windows image tools and basic operating system media
Run basic diagnostic tests
Manage warranty/non-warranty service issues with third-party vendors

Benefits

medical
dental
vision
life insurance
AD&D
long term disability
health savings account
flexible spending account
employee assistance program
multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
401k retirement plan
employer matching contribution up to 4%