IS Operations Administrator

Pine Rest Christian Mental Health Services•Grand Rapids, PR

2d•Onsite

About The Position

We are seeking a highly organized and detail‑oriented Information Services Operations Administrator to support the day‑to‑day operations of the Information Services department. This role provides administrative, procurement, project coordination, reporting, and executive support while partnering with multiple technical teams to ensure efficient department operations and exceptional internal customer service.

Requirements

Associate Degree, certificate, or equivalent related experience required
Strong Microsoft Office and Microsoft 365 skills
Excellent organizational, time management, and project coordination abilities
Strong customer service, communication, and relationship‑building skills
Ability to manage multiple priorities, solve problems, and work independently in a team environment
Ability to learn technical systems, applications, and processes quickly
Valid Michigan driver's license may be required

Nice To Haves

Experience in Information Technology, project coordination, administration, or a related field preferred
Experience in a healthcare environment preferred

Responsibilities

Coordinate department operations, including procurement, asset tracking, reporting, and office administration
Manage purchasing activities, vendor relationships, and inventory of IT equipment and end‑user devices
Assist with department and project budget tracking, reporting, and financial administration
Coordinate and support cross‑functional projects, including schedules, meetings, status updates, and task management
Support Information Services teams with administrative, technical, and operational activities as needed
Provide executive and administrative support to IS leadership
Prepare reports, presentations, correspondence, and other departmental communications
Identify opportunities for process improvement and support continuous improvement initiatives
Maintain required training and programmatic competencies
Perform other duties as assigned