IS Network Engineer

Ochsner Health•Slidell, LA

1d•Onsite

About The Position

This job ensures the stability, integrity, and efficient operation of the information systems by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. Identifies, communicates, and resolves issues in order to maximize the benefit of information technology systems. Participates in technical research and development to enable continuing innovation within the infrastructure, and ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values. Oversees architecture and engineering management processes within Infrastructure and Operations. Provides level three support for both infrastructure administration and technical support, in restoring service and resolving incidents, and in information technology service performance and capacity management. Assists project teams with technical issues in the initiation and planning phases of our standard project management methodology and participates in projects focused on smoothing the transition from development staff to production staff by performing operations activities within the project life-cycle.

Requirements

High school diploma or equivalent.
2 years information technology experience with master’s degree; OR 4 years information technology experience with bachelor’s degree; OR 6 years information technology experience with associate’s degree; OR 8 years of information technology experience.
Effective verbal and written communication skills and ability to present information clearly and professionally.
Strong interpersonal skills.
Proficiency working with databases, on-line solutions and programming languages.
Analytical skills and ability to use logical thought processes in order to formulate solutions to problems.
Ability to work under stressful situations so that communications with users, IS staff, and vendors continue to be objective and professional at all times.
Ability to work with frequent interruptions and frequent changes in priorities.
Ability to move through the hospital and off campus sites, engage in occasional out of town travel and work a flexible schedule including nights, weekends, extended shifts, etc.

Responsibilities

Facilitates the day-to-day operation of the infrastructure and maintains proper levels of system and data availability.
Provides installation and support of the technology infrastructure.
Installs and maintains technology related devices.
Coordinates multiple projects including personnel and resource coordination, documentation and management reporting.
Provides Level III Network Server and Infrastructure support and coordinates and schedules activities with PC support staff.
Develops and promotes the use of standards, policies and procedures governing use and management of technology systems.
Participates in training, professional development and quality improvement activities.
Performs other related duties as required.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.