IS Help Desk Intern

Trimble Inc. • Westminster, CO

3d • $22 - $28 • Onsite

About The Position

Ready to turn your passion for technology into real-world experience while helping a global team stay connected? Trimble is looking for a proactive student to join our Corporate Information Systems team this summer to solve problems and support innovation! What Makes This Role Great: This isn't just a support role; it is a front-line opportunity to maintain the technical heartbeat of a global organization. You will gain hands-on experience managing the full lifecycle of technology requests, from troubleshooting hardware to participating in critical department projects, all while being mentored by a supportive, cohesive team in a state-of-the-art campus. The Corporate Information Systems team supports Trimble employees' work technology to keep them productive. Our global team is located across the world to provide fast response times and to efficiently diagnose issues and personalize our customers’ experience. Our team is cohesive, supportive, and we are proud of what we do. At Trimble, we're not just a company that "does good"—we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow. You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste. Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work. Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."

Requirements

• Currently enrolled as a rising Sophomore, Junior, or Senior studying Computer Information Systems, Computer Science, or a related field.
• Foundational knowledge of Windows 10/11, Android and Apple mobile devices, and mainstream software applications.
• Strong organizational skills with a keen attention to detail and a commitment to professional work ethics.
• Excellent verbal and written communication skills with a customer-service mindset.

Nice To Haves

• Previous experience in a customer-facing role or technical support environment.
• Demonstrated ability to handle sensitive information with a high degree of discretion and judgment.
• A proactive "self-starter" attitude with a willingness to learn new technologies and processes.

Responsibilities

• Manage the lifecycle of technical help desk requests within our ticketing system to ensure global productivity.
• Setup, configure, and troubleshoot Dell workstations, laptops, and mobile devices to support our diverse workforce.
• Partner with team members on specialized IS projects that improve our internal technology infrastructure.
• Orchestrate the organization and recycling of hardware inventory to maintain an efficient and sustainable tech ecosystem.
• Act as the professional face of the IS department by providing high-quality technical support to walk-up users.

Benefits

• Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans.
• Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed