IS Analyst - IT Security Operations

Franklin Templeton•St. Petersburg, FL

5d•$115,000 - $135,000•Hybrid

About The Position

Independently monitor, triage, investigate, and respond to security alerts and incidents while coordinating containment, remediation, and escalation activities. The role is expected to handle most day-to-day SOC investigations, improve detection quality, contribute to threat hunting, maintain strong case documentation, and provide guidance to analysts when required. The role is responsible for advanced security monitoring, investigation, and incident response in a 24x7 SOC environment. It requires strong analytical thinking, evidence-based investigation, and the ability to correlate activity across endpoints, network, identity, email, cloud, applications, and enterprise security tools. The role contributes to SOC maturity by improving detection rules, use cases, escalation logic, playbooks, investigation guides, and response documentation. It also supports threat hunting, post-incident reviews, stakeholder communication, and remediation tracking to strengthen the organization’s overall detection and response posture.

Requirements

Educational background in Cybersecurity, Computer Science, Information Technology, Engineering, or a related discipline, preferably with cybersecurity-focused coursework, specialization or practical security exposure.
4-7 years of hands-on experience in SOC, security operations, incident response, threat detection, security monitoring, or related cybersecurity operations roles.
Strong hands-on experience with SIEM and EDR/XDR platforms, including alert investigation, log analysis, case handling, incident scoping, and evidence collection.
Strong understanding of security operations concepts, including alert triage, incident response, threat detection, attack techniques, networking fundamentals, operating systems, identity security, cloud security, and core security principles.
Ability to analyze logs, alerts, telemetry, user activity, system events, and investigation evidence to identify patterns, anomalies, root cause, and potential security impact.
Experience improving detection rules, correlation logic, alert quality, use cases, monitoring coverage, and false positive reduction.
Practical knowledge of MITRE ATT&CK, threat intelligence, indicators of compromise, attacker behavior, and common threat hunting approaches.
Familiarity with common security frameworks and control references such as NIST, CIS, and related industry practices.
Exposure to cloud environments, identity and access technologies, email security, network security, endpoint security, threat intelligence, ticketing systems, or security analytics platforms.
Strong attention to detail, structured thinking, ownership, curiosity, and ability to manage multiple concurrent incidents in a 24x7 operating environment.
Effective written and verbal communication skills with the ability to document findings clearly, explain technical observations, and collaborate with stakeholders and leadership.

Nice To Haves

Basic scripting or automation exposure using Python, PowerShell, APIs, JSON, REST, or similar technologies is a plus, especially for investigation support and operational efficiency.

Responsibilities

Lead SOC investigations, incident response, containment, and remediation while improving detection coverage, response effectiveness, threat hunting outcomes, and SOC operational maturity.
Monitor, analyze, triage, and investigate security alerts, events, and medium to high severity incidents using established SOC processes, playbooks, and escalation paths.
Perform detailed investigation of suspicious activity across endpoints, network, identity, email, cloud, applications, and other enterprise security technologies.
Validate alerts, determine scope and impact, identify affected users, systems, accounts, and data, and distinguish true positives from false positives.
Lead and support incident response activities across the incident lifecycle, including detection, analysis, containment coordination, remediation tracking, recovery support, and closure documentation.
Perform root cause analysis for security incidents and document evidence, timeline, impact, actions taken, remediation recommendations, and lessons learned.
Conduct threat hunting using threat intelligence, indicators of compromise, behavioral patterns, attack techniques, and frameworks such as MITRE ATT&CK.
Review, tune, and improve SIEM, EDR, XDR, and related detection rules, correlation logic, alert thresholds, and monitoring use cases to improve detection accuracy and reduce false positives.
Identify gaps in logging, monitoring, alerting, detection coverage, escalation, and response processes, and recommend practical improvements.
Prepare clear incident reports, investigation summaries, escalation notes, and stakeholder communications for technical and non-technical audiences.
Collaborate with security engineering, infrastructure, application, cloud, identity, and business teams to support investigation, containment, remediation, and control improvement.
Track remediation actions with responsible teams and ensure incident-related risks, findings, and corrective actions are addressed in a timely manner.
Maintain and improve SOC playbooks, runbooks, standard operating procedures, knowledge articles, investigation guides, and response documentation.
Ensure alerts, incidents, investigation steps, evidence, decisions, and closure notes are accurately documented in ticketing or case management systems.
Support analysts through investigation guidance, knowledge sharing, and review of incident handling quality.
Participate in post-incident reviews and identify improvements to detection coverage, response processes, threat hunting, and operational maturity.

Benefits

Annual discretionary bonus
401(k) plan with a generous match
Recognition rewards
Competitive healthcare options
Insurance
Disability benefits
Employee stock investment program
Learning resources
Career development programs
Reimbursement for certain education expenses
Paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays)
Wellbeing program
Three weeks of PTO in your first year
Competitive medical, dental, and vision insurance
85% company match on pre-tax and/or Roth contributions, up to IRS limits
Employee Stock Investment Plan (ESIP) with discounted share purchase opportunities
Learning Education Assistance Program (LEAP)
Opportunity to purchase company funds with no sales charge