Irrigation Service Technician

Environmental Management Inc•Plain City, OH
•Onsite

About The Position

The Irrigation Service Technician diagnoses, repairs, maintains, and optimizes residential and commercial irrigation systems to ensure they operate efficiently, safely, and in accordance with client expectations. Working independently and with operations and project management teams, the technician performs inspections, troubleshooting, repairs, controller programming, seasonal start-ups, and winterizations while providing strong customer service. The role requires irrigation troubleshooting experience, basic electrical knowledge, effective communication with customers and team members, and the ability to manage daily service schedules. Work is primarily outdoors in varying weather and may involve extended hours, weekends, and seasonal schedules based on business needs.

Requirements

  • Minimum of 2 years of irrigation service, repair, or installation experience.
  • Strong knowledge of irrigation systems, controllers, valves, wiring, and sprinkler components.
  • Ability to diagnose and troubleshoot irrigation and electrical issues.
  • Experience with residential and commercial irrigation systems.
  • Valid driver’s license with an acceptable driving record.
  • Strong communication and customer service skills.
  • Ability to work independently and manage daily service schedules.

Nice To Haves

  • Irrigation Technician Certification (CIT), CLIA, or similar industry certification.
  • Knowledge of smart controllers and water management technology.
  • Electrical troubleshooting experience.
  • Backflow certification.
  • Bilingual English/Spanish.

Responsibilities

  • Diagnose and repair irrigation system issues, including leaks, broken pipes, valves, sprinkler heads, wiring, and controllers.
  • Perform irrigation system inspections and preventative maintenance.
  • Troubleshoot electrical components, control systems, sensors, pumps, and irrigation controllers.
  • Program and adjust irrigation controllers to improve system efficiency and water conservation.
  • Complete spring start-ups, mid-season inspections, and winterization services.
  • Test irrigation zones and verify proper system operation.
  • Identify and recommend repairs, upgrades, and enhancements to customers.
  • Communicate professionally with residential and commercial clients about service findings and recommendations.
  • Explain repair options, maintenance requirements, and system operation to customers, and support customer satisfaction on service calls.
  • Respond promptly to service requests and emergency irrigation repair needs.
  • Complete daily work orders, service reports, timesheets, and customer documentation.
  • Maintain accurate records of repairs, materials used, and service recommendations.
  • Coordinate schedules and service activities with management and dispatch teams.
  • Track inventory and ensure service vehicles are properly stocked and maintained.
  • Operate company vehicles, tools, and equipment safely.
  • Follow OSHA regulations and company safety policies.
  • Perform routine maintenance and inspections on assigned equipment and vehicles.
  • Maintain a clean and organized work environment.

Benefits

  • Competitive hourly pay based on experience.
  • Medical, dental, and vision insurance.
  • Employer-paid life insurance, short-term disability (STD), and long-term disability (LTD).
  • 401(k) with company match.
  • Paid time off (PTO) and paid holidays.
  • Ongoing training and professional development opportunities.
  • Career growth within a stable and growing organization.
  • Company vehicle and tools (where applicable).
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