IRIS Consultant - Milwaukee Area

Lutheran Social Services of WI & Upper MI • West Allis, WI

2d • Hybrid

About The Position

LSS is seeking a passionate IRIS Consultant to empower individuals to live independently and direct their own care through the IRIS Program. As part of the ICA Team, you will work in a social services capacity to support participants in maintaining autonomy, ensuring health and safety, and navigating long-term care services. This role is based in the Milwaukee area with travel to surrounding areas.

Requirements

• Valid driver’s license & reliable transportation
• Satisfactory driving record per LSS Driver Safety Procedure
• Ability to meet LSS auto insurance requirements
• Comfortable with smartphones, tablets, and computer systems
• Knowledge of human behavior, social interaction, and community resources
• Willingness to serve diverse populations with respect and empathy

Nice To Haves

• Bilingual in Spanish, Hmong, Arabic, Russian, or other languages is a plus!
• Strong commitment to participant autonomy and meaningful living

Responsibilities

• Build trusting relationships with participants
• Assist in developing IRIS Support and Services Plans
• Maintain monthly contact and quarterly visits
• Help participants understand and maintain IRIS eligibility
• Connect with local agencies and ADRCs to expand service options
• Document all contacts and visits in required systems within 2 business days
• May conduct annual Long-Term Care Functional Screens
• Work independently while collaborating with a supportive ICA team

Benefits

• Public Service Loan Forgiveness (PSLF) eligibility + support navigating PSLF
• Medical, Dental & Vision Insurance
• Flex Spending (Health & Dependent Care)
• Mileage Reimbursement
• Paid Time Off + 10 Paid Holidays
• 403B Retirement Contribution
• Annual Raises
• Calm Wellness App – Premium Access
• Early Earned Wage Access (UKG Wallet)
• Employee Assistance Program
• Service Awards & Recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level