IRA Program Coordinator

PERSON CENTERED CARE SERVICES INC•New York, NY
•$48,016 - $68,016•Onsite

About The Position

The IRA Program Coordinator of Residential Supports works collaboratively with the Residential Manager of Residential Supports to ensure program compliance with OPWDD standards, member and family satisfaction, and billing standards. The coordinator delivers services according to professional standards, the Case Manager vendor manual, and PCCS policies. The role provides leadership and supervision to Direct Support Professionals (DSPs), supports person-centered care and individual rights, and oversees the safety, well-being, documentation, and daily operations of a residential program. The coordinator also provides direct, billable services tailored to individuals’ goals and may participate in meetings, training, events, and other in-person program activities as needed. A valid driver’s license, reliable personal vehicle, and required insurance are required; use of a personal vehicle to transport individuals may be needed.

Requirements

  • Minimum age of 18.
  • Experience working with people with developmental and intellectual disabilities.
  • High school diploma or GED.
  • SCIP certification.
  • AMAP certification.
  • CPR certification.
  • Maintain a valid driver’s license, reliable personal vehicle, and required insurance.
  • Use of a personal vehicle, including transporting individuals supported for events or coverage needs, may be required.

Nice To Haves

  • Associate degree preferred.

Responsibilities

  • Advocate for individuals’ rights, preferences, and needs, promoting independence, self-determination, inclusion, and person-centered care.
  • Model compassion, respect, ethical conduct, and professional standards throughout the program.
  • Supervise and lead DSPs by providing guidance, hands-on training, regular reviews, mentorship, and support for professional growth.
  • Promote a positive team atmosphere, clear expectations, open communication, and continuous improvement.
  • Respond promptly to concerns, incidents, or emergencies and proactively maintain a safe environment.
  • Complete and submit documentation, including incident reports and behavior logs, accurately before the end of each shift.
  • Report incidents to clinical and medical teams and keep management informed of individuals’ progress, needs, and concerns.
  • Attend required staff meetings, training, and in-service sessions and provide ongoing DSP training.
  • Oversee the purchase and maintenance of household items and supplies and ensure the residence is appropriately stocked.
  • Manage van logs and receipts and submit and review them in a timely manner.
  • Assist individuals with purchases and finances in support of personal goals.
  • Plan and schedule activities, meals, and events based on individuals’ preferences, needs, and aspirations.
  • Complete and document required fire drills and maintain compliance with physical plant requirements and occupancy rights.
  • Report and document incidents in accordance with OPWDD guidelines and promptly notify the supervisor and relevant parties of concerns.
  • Assist individuals with medical appointments, document medical encounters, and ensure follow-up appointments are scheduled.
  • Oversee daily operations, including daily billing, receipts for community purchases, timekeeping, and employee health records.
  • Organize activities, appointments, and outings that align with individual goals.
  • Delegate tasks as needed and arrange transportation for appointments, activities, and outings using a vehicle or public transportation.
  • Participate in agency and team meetings and collaborate with natural supports and advocates to promote communication and alignment with program goals.
  • Provide direct, billable services tailored to individual goals, address coverage or higher-level support needs, and model person-centered practices with staff.
  • Attend in-person meetings, training, events, and program-related activities as needed.
  • Perform additional duties assigned by the supervisor or deemed necessary for program operations.

Benefits

  • Medical insurance for employees working 30 or more hours per week.
  • Vision insurance for employees working 30 or more hours per week.
  • Dental insurance for employees working 30 or more hours per week.
  • Life insurance for employees working 30 or more hours per week.
  • Employer-paid telehealth services for all employees, regardless of hours.
  • Voluntary accident, disability, legal, identity protection, and pet insurance.
  • 403(b) retirement plan.
  • Paid time off, including birthday time off, and holidays.
  • Discounts on wireless plans, entertainment, dining, travel, and more.
  • Bi-weekly stipends for eligible cellphone and transportation expenses.
  • Tuition reimbursement and career advancement programs.
  • Employee Assistance Program.
  • Referral program rewards.
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