IR&D Configuration Analyst

Signature Performance, Inc.•,

10d

About The Position

In the role of IR&D Configuration Analyst, you will be supporting no-code and low-code platforms, workflow automation initiatives, AI-enabled solutions, business process improvements, and enterprise application delivery. This role helps gather requirements, document current and future-state processes, configure solution components, support testing, coordinate stakeholder inputs, and ensure solutions are aligned to business objectives, user needs, compliance expectations, and operational readiness. You will keep abreast of current developments in Health Care IT, software development and release and industry best practices. You will identify, research, and resolve (business, usability, process, technical, service improvements, ) problems. You will gather requirements, create associated documentation, work with developers to estimate and build solutions, and evaluate results. You will configure no-code software platforms. You will extract data from disparate systems into meaningful business intelligence to improve business processes, procedures and products. You will partner with clients and other service areas and vendors to ensure optimum delivery of solutions. You will ensure that solution architecture (software, integrations, and programs) designed are in sync with business. You will ensure solution milestones are accomplished on time. You will participate in initiative documentation, like design reviews, estimating exercises operational readiness reviews, timeline management and risk. You will apply expert knowledge to prepare briefing materials to executive leadership, high-profile clients, stakeholders, often with limited time and partial information. You will draft and tailor content to multiple audiences to 'tell the story' of the topic, such as status, key information, milestones, technical challenges and opportunities. You will work under deadlines and in close contact with project teams, clients, and stakeholders. You will work across teams to identify and collect information and coordinate input for meetings and briefings as needed. You will seek to solve blockers and reach out to team or others as needed to advance task completion. You will support specific and ad hoc areas as directed. You will identify and mitigate existing business risks or risks associated with solution architecture and business processes. You will provide recommendations on prioritization of work of development team members based on customer. You will participate in an Agile, Kanban, Waterfall and hybrid methodologies. You will consult on test planning and execution, including documenting test plans, executing test plans, tracking test execution, and defect. You will support Release Management processes and drive improvements. You will support operational support needs, including end user documentation, communications, and trouble-shooting user. You will make recommendations as appropriate for process improvements based on analysis of information and follow up to ensure successful execution of recommendation. You will participate in knowledge transfer and mentorship of coworkers. Perform other related duties as necessary.

Requirements

Over 4+ years of relevant experience conducting analysis of IT business and information environments, activities, processes, and events.
Understanding of IT system/software lifecycle
Exceptional written and oral communication skills, with focus on communicating technical concepts with a mixture of business, functional, application development engineering and security team members.
Experience with data management (collection, storage and use)
Ability to assemble independently a variety of Excel tables, PowerPoint slides, and Word documentation with limited time for client consumption.
Experience with machine learning and AI.
Ability to articulate complex concepts succinctly and quickly in an easy-to-digest
Well versed in life cycle and project management methodologies
Experience with data modeling & data mining tools.
U.S. Citizenship or naturalized citizenship is required for this position.
All work on all positions at Signature Performance must be completed in the continental United States, Alaska, or Hawaii.

Nice To Haves

Knowledge of Healthcare IT, VA and/or DoD Systems and Software
Knowledge of HIPAA, FedRAMP, FISMA, NIST, HITRUST, SOC1/2
Experience with medical/dental/pharmacy claims processing
Experience mining and modeling data, identifying trends, errors, opportunities, and reviewing data with reporting writing skills.
Experience with DevOps and DevSecOps

Responsibilities

Keep abreast of current developments in Health Care IT, software development and release and industry best practices.
Identify, research, and resolve (business, usability, process, technical, service improvements, ) problems.
Gather requirements, create associated documentation, work with developers to estimate and build solutions, and evaluate results.
Configure no-code software platforms
Extract data from disparate systems into meaningful business intelligence to improve business processes, procedures and products.
Partner with clients and other service areas and vendors to ensure optimum delivery of solutions.
Ensure that solution architecture (software, integrations, and programs) designed are in sync with business
Ensure solution milestones are accomplished on time
Participate in initiative documentation, like design reviews, estimating exercises operational readiness reviews, timeline management and risk
Apply expert knowledge to prepare briefing materials to executive leadership, high-profile clients, stakeholders, often with limited time and partial information.
Draft and tailor content to multiple audiences to 'tell the story' of the topic, such as status, key information, milestones, technical challenges and opportunities.
Work under deadlines and in close contact with project teams, clients, and stakeholders
Work across teams to identify and collect information and coordinate input for meetings and briefings as needed.
Seek to solve blockers and reach out to team or others as needed to advance task completion.
Support specific and ad hoc areas as directed.
Identify and mitigate existing business risks or risks associated with solution architecture and business processes.
Provide recommendations on prioritization of work of development team members based on customer
Participate in an Agile, Kanban, Waterfall and hybrid methodologies.
Consult on test planning and execution, including documenting test plans, executing test plans, tracking test execution, and defect
Support Release Management processes and drive improvements
Support operational support needs, including end user documentation, communications, and trouble-shooting user
Make recommendations as appropriate for process improvements based on analysis of information and follow up to ensure successful execution of recommendation.
Participate in knowledge transfer and mentorship of coworkers.
Perform other related duties as necessary.