IPS Supervisor (Community Employment)

MRC Industries • Kalamazoo, MI

5d • $42,879 - $64,321 • Hybrid

About The Position

At MRC Industries, we offer a dynamic work environment that fosters innovation, values diversity, and promotes professional growth. We are dedicated to empowering individuals with disabilities through meaningful employment and community engagement. Join a team committed to fostering inclusivity and making a positive impact on people's lives.

Responsible for the supervision of MRC's Community Employment program. Duties include supervision of assigned staff, budget monitoring, assuring job development activities are carried out in accordance with evidence-based practices of Individual Placement and Support and Customized Employment, and that successful program outcomes are achieved.

Requirements

• Excellent leadership, interpersonal, problem solving, planning and organizational skills.
• Must have the ability to prioritize and meet deadlines.
• Analytical skills necessary to read and understand budgets, policies, procedures, and various reports required.
• Proficiency with Microsoft Office Suite
• Criminal records, driving and recipient rights screening required.
• Valid Michigan driver's license, good driving record and the availability of licensed, insured vehicle for use on the job required.
• Minimum of a bachelor's degree in a business or human services related field and/or 5 years combined experience providing services to individuals with disabilities or equivalent combination of education and experience.
• Minimum of one year's experience in a supervisory position required.

Nice To Haves

• Three years preferred experience in a supervisory position.

Responsibilities

• Provide leadership and direction to assigned staff on expectations and fulfillment of agency mission.
• Coordinate supervisory direction and feedback to assigned staff to include on-going coaching to improve performance, completion of performance reviews and disciplinary actions as needed.
• Coordinate services provided to assure that quality standards for service provision are maintained and customer requirements are met.
• Make recommendations for hire in coordination with Manager and Director. Orient, train and develop staff for positions under supervision.
• Ensure community employment policies and procedures are written, reviewed, and revised as needed.
• Ensure compliance with all CARF accreditation standards.
• Ensure compliance with all applicable Medicaid, Department of Labor, OSHA, ADA and other local, state and federal regulations as well as MRC policies and procedures.
• Conduct regular meetings with staff to provide training and feedback on agency policies and procedures.
• Provide leadership to ensure that MRC clients are moving toward maximum integration, productivity, and independence.
• Coordinate with other units of MRC to assure the best possible outcomes for individuals served.
• In coordination with Manager, develop program budget and monitor revisions and expenditures and make necessary operations adjustments to ensure departmental adherence to annual operating budget.
• Provide oversight of all job placements to assure customer satisfaction.
• Keep leadership informed of all community employment issues on a regular basis.
• Represent agency in employment related meetings with funding and referral agencies.
• Develop, revise, and ensure implementation of customer satisfaction surveys.
• Ensure the rights of individuals served are protected in accordance with the Michigan Mental Health Code and agency policies. Complete incident reports as required.
• Actively support and be knowledgeable about 1) culturally competent, recovery-based practices, 2) person-centered planning as a shared decision-making process with the individual who defines his or her own life goals and is assisted in developing a unique path toward those goals and 3) a trauma informed culture to aid clients in their recovery process.
• Completes other miscellaneous duties as assigned.

Benefits

• We offer a dynamic work environment that fosters innovation, values diversity, and promotes professional growth.
• We are dedicated to empowering individuals with disabilities through meaningful employment and community engagement.
• Join a team committed to fostering inclusivity and making a positive impact on people's lives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager