IOC Clerk

Los Angeles Regional Food Bank•City of Industry, CA

10d•$20 - $23•Onsite

About The Position

The IOC Clerk is responsible for performing general duties relating to quality assurance, verifying the integrity of products, verifying code dates on products received, determining the nutritional content of items received, and making sure agency orders are printed out and invoiced in a timely manner. This position will assist our agencies with any questions about their orders and ensure proper product allocation to specific warehouses, programs, and distributions (on and off-site).

Requirements

High school graduate or vocational college courses desired
Previous quality control experience in a warehouse or distribution environment or equivalent training.
2 – 3 years experience in a general office environment with at least 1 year experience as an Inventory Control Clerk in a warehouse/distribution setting.
Very good data entry, communication, and customer service skills.
Good knowledge of Microsoft Office Suite; some experience with ERP systems helpful.
Familiarity with general office equipment.
Ability to work well with people of diverse backgrounds.
Detail-oriented with a good aptitude for math
Communicates accurately, honestly, supportively and in a timely manner with external stakeholders and department and interdepartmental team members.
Demonstrates strong planning, organizing, time management, and interpersonal skills.
Passion for the Food Bank’s mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship & accountability.

Nice To Haves

Ability to speak and write Spanish is a plus.

Responsibilities

Serve as a customer service liaison with all registered agencies for placement of orders.
Enter orders received (data entry) and/or prepare invoices based on agency orders using Navision.
Handle all duties relative to customer service by handling phone calls, providing agency or general Food Bank information with regard to products available, delivery or pick-up date scheduling, and providing service to agency representatives at the IOC desk/window.
Handle special program (CSFP, CACFP, MFM, etc.) invoicing and related reporting.
Maintains current stock information of all commodities within WMS (Navision).
Establishes and maintains master files for products.
Assists IC Supervisor with physical inventory preparation and counts.
Verify product is being entered into the Warehouse Management System correctly.
Verify receiving documents are correct and accounted for.
Ensure that Receiving Processes and Procedures are being followed.
Verify that the product is wholesome/nutritional for consumption.
Verify code dates are within Food Bank guidelines.
Ensure the product is received and put away within an expected amount of time.
Assists IC Supervisor with training and cross-training efforts.

Benefits

Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds
Dental: Employee HMO coverage available at no cost
Vision: Comprehensive vision insurance with generous allowances for examinations and material costs
Flexible Spending Accounts
Employer-paid Life Insurance and Long-Term Disability
Optional Long-Term Care Insurance
403(b) retirement savings plan with employer match
Employee Assistance Program (EAP) with expanded Mental Health
Employee recognition programs
Growth & career development support for professional certifications and additional training resources
Vacation: Two weeks annually for the first three years
Holiday: Nine paid holidays; eligible upon date of hire
Sick Leave Time available