IOC Clerk

Los Angeles Regional Food Bank•City of Industry, CA

9d•Onsite

About The Position

The Los Angeles Regional Food Bank's mission is to mobilize resources to fight hunger in our community. They achieve this by sourcing and acquiring nutritious food and products, distributing them to those experiencing food insecurity through partner agencies and direct programs, energizing the community to support hunger relief, and conducting education and awareness campaigns while advocating for public policies that benefit their clients. The organization values respect, stewardship & accountability, collaboration, urgency, service, integrity, and diversity, and is committed to a positive and engaging workplace. The IOC Clerk plays a crucial role in supporting agencies and ensuring the efficient and accurate management of inventory and product data.

Requirements

High school graduate or vocational college courses desired
Previous quality control experience in a warehouse or distribution environment or equivalent training.
2 - 3 years of experience in a general office environment, with at least 1 year of experience as an Inventory Control Clerk in a warehouse/distribution setting.
Very good data entry skills.
Very good communication skills.
Very good customer service skills.
Familiarity with general office equipment.
Ability to work well with people of diverse backgrounds.
Detail-oriented with a good aptitude for math.
Proficient knowledge with Microsoft Office (i.e., Excel, Word, Powerpoint, etc.) and Google Suite (i.e. Calendar, Docs, Sheets, Slides, etc.).
Communicates accurately, honestly, supportively and in a timely manner with external stakeholders and department and interdepartmental team members.
Demonstrates strong planning, organizing, time management, and interpersonal skills.
Passion for the Food Bank’s mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship & accountability.

Nice To Haves

Experience with ERP systems is preferred
Ability to speak and write Spanish is a plus.

Responsibilities

Performing general duties relating to quality assurance, verifying the integrity of products, and verifying code dates on products received.
Determining the nutritional content of items received.
Ensuring agency orders are printed out and invoiced in a timely manner.
Assisting agencies with order-related questions.
Ensuring proper product allocation to specific warehouses, programs, and distributions.
Serving as a customer service liaison with registered agencies and supporting accurate and timely placement of orders.
Entering agency orders and preparing invoices in Navision accurately and timely.
Handling phone calls, providing agency and general Food Bank information, communicating product availability, and coordinating delivery or pick-up scheduling.
Assisting agency representatives at the IOC desk/window.
Ensuring current stock information for commodities is accurately reflected within WMS (Navision).
Completing special program (CSFP, CACFP, MFM, CFAP, etc.) invoicing and related reporting accurately and timely.
Establishing and maintaining master files for products.
Assisting the IC Supervisor with Physical Inventory preparation and counts.
Working effectively with other staff members at all levels of responsibility.
Assisting the IC Supervisor with training and cross-training efforts.
Communicating professionally and productively with staff and leaders of other departments.
Performing other duties and projects as assigned by department leadership.
Verifying product is wholesome/nutritional for consumption and that code dates are within Food Bank guidelines.
Verifying product is being entered into the Warehouse Management System correctly and that receiving documents are correct and accounted for.
Ensuring the product is received and put away within an expected amount of time.
Ensuring that Receiving Processes and Procedures are being followed.

Benefits

Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds
Dental: Employee HMO coverage available at no cost
Vision: Comprehensive vision insurance with generous allowances for examinations and material costs
Flexible Spending Accounts
Employer-paid Life Insurance and Long-Term Disability
Optional Long-Term Care Insurance
403(b) retirement savings plan with employer match
Employee Assistance Program (EAP) with expanded Mental Health
Employee recognition programs
Growth & career development support for professional certifications and additional training resources
Vacation: Two weeks annually for the first three years
Holiday: Nine paid holidays; eligible upon date of hire
Sick Leave Time available