Involuntary Commitment Coordinator

King County • Chinook Building 401 5th Avenue Seattle, WA

7d • Onsite

About The Position

The Department of Community and Human Services (DCHS) values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, veterans and those with lived experience. The Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, self-reliant, and connected to community. The Involuntary Commitment Coordinator is responsible for managing all aspects of King County’s Involuntary Commitment program within the Behavioral Health & Recovery Division (BHRD). BHRD’s overall mission is to provide accessible, quality behavioral health services to low income residents throughout King County, including crisis intervention services. This position requires highly specialized knowledge of Revised Code of Washington (RCW) 71.05, 71.34, related Washington Administrative Codes (WAC), Washington State Designated Crisis Responder Protocols, and the legal process of commitment. This position requires expertise as part of the overall behavioral health care delivery system, in particular the crisis system, and will provide leadership and strategic direction to help achieve BHRD’s long-term strategic goals. This position will report to the Chief of Strategy and Operations/Interim Deputy Director and will play a critical role in BHRD’s efforts to ensure a comprehensive crisis response system across King County and contribute to the integration of behavioral and physical health countywide. This position will work with BHRD executive leadership to implement a strategic vision that works towards reduced psychiatric hospitalizations and increased less restrictive community alternatives, oversees and monitors The Involuntary Treatment Act (ITA) budget and funds, and ensures collaboration across the King County Behavioral Health Administrative Service Organization (BH-ASO) and the Integrated Care Network (KCICN), other behavioral health providers, community hospitals, criminal justice jail systems, and other relevant stakeholders and partners. This position includes the direct supervision of the Crisis and Commitment Services (CCS) Supervisor staff and oversight of Designated Crisis Responder staff. The incumbent in this position will align all work with the mission of the Department's Equity and Social Justice strategic plan (i.e., to reinforce and embed equity and social justice principles into policies, practices, attitudes and actions that produce equitable access, opportunities, treatment, impacts and outcomes for all). The successful candidate will prepare high level briefing material and reports for use internally and externally by the Division and Department. The role includes briefing of senior county officials and elected officials such as King County Council and the state legislature. The position will be called upon to represent the Division and the County at various meetings and functions and in the media.

Requirements

• Master’s degree in Counseling, Social Services, Public Health or Public Administration.
• Mental Health Professional as defined in WAC 246-341-0200 and RCW 71.05.020.
• Highly specialized knowledge of RCW 71.05, 71.34 and related WACs and the legal process of commitment.
• Experience in testifying as an expert witness.
• Experience in crisis de-escalation and defusing hostile /violent behavior.
• Knowledge of Diagnostic and Statistical Manual of the American Psychological Association (DSM V) and how to apply to a determination of incapacity and involuntary commitment.
• Knowledge of King County behavioral health network and programs/resources offering alternatives to involuntary commitment.
• Knowledge of and experience in providing behavioral health services.
• At least five years recent experience in management in behavioral health and/or equivalent education or supervision and management skills and practice.
• Knowledge of principles of equity and social justice and demonstrated ability to work with individuals and/or groups from diverse backgrounds.
• Strong interpersonal skills including collaboration, team player and good listening skills.
• Advanced knowledge of other complex systems and issues such as physical and behavioral health, integrated healthcare, homelessness, criminal justice diversion and re-entry, education and employment.
• Understanding of specific issues related to high-risk, high-need populations and high utilizer groups.
• Demonstrated ability to manage projects using current project management principles, methodologies and processes.
• Experience developing, implementing and monitoring to measurable outcomes.
• Skill in organizing, planning, and executing large-scale, complex multi-phase projects requiring multiple organization integration from vision to implementation; skill in preparing detailed and appropriate project documentation.
• Advanced skill in effectively communicating orally and in writing including making formal presentations to groups and committees; influencing decision makers in a political environment; and working with the media.
• Skill in gathering, analyzing and synthesizing data; writing papers and reports including ability to present statistical and narrative information to non-technical stakeholders.
• Skill in problem-solving, conflict resolution, and decision making; handling multiple competing priorities.
• Valid Washington State Driver's License and/or the ability to travel throughout the county in a timely manner.

Nice To Haves

• Experience as a Washington State Designated Crisis Responder or Supervisor of Designated Crisis Responders.
• Substance Use Disorder Professional (SUDP) as defined by WAC 246-811-010 and RCW 18.205.
• Knowledge of King County’s Behavioral Health Administrative Services Organization service delivery and contract requirements.
• Knowledge of King County's recovery-oriented system of care, Mental Illness and Drug Dependency Sales Tax, Veteran and Human Service Levy and Best Starts for Kids program and other King County initiatives.
• In recovery or have lived experiences in behavioral health.

Responsibilities

• Serve as formal Involuntary Commitment Coordinator according to Washington State law, rules and regulations and the needs of the local community.
• Plan, develop and coordinate all aspects of the CCS Involuntary Commitment program.
• Develop and implement office practice standards and ensure they are followed.
• Develop annual work plan for office which provides services 24/7, 365 days a year.
• Monitor and direct staffing levels to ensure adequate coverage of services for all hours of operations and schedule extra help when needed.
• Develop and implement hiring practices, supervise and evaluate staff and negotiate union contracts in coordination with HR.
• Coordinate program budget with DCHS fiscal staff, projecting caseloads, staffing and program needs.
• Assures that the Electronic Health Record tool is up to date with documentation needs.
• Develop supportive data and statistics and advocate for needs of individuals receiving CCS services.
• Review, analyze, comment on and recommend changes to proposed statutory amendments, state rules and regulations or County proposals that affect and/or impact program operations and service delivery to persons with behavioral health disorders/treatment needs.
• Clearly and effectively communicate complex ideas with a wide array of partners, stakeholders, and broader communities.
• Represent the division and department at meetings, committees, task forces, workgroups, and to the public, providing information and advice regarding Crisis & Commitment Services and BHRD’s ITA goals and objectives.
• Oversee and assure compliance of aggregated information on quality, timeliness, and access to CCS ITA Commitment Services to all King County residents.
• Provide leadership for, and contribute to the development of, CCS policies and strategies to deliver efficient and effective CCS ITA Commitment Services to the community.
• Identify opportunities for partnership that increase the coordination of CCS ITA Commitment Services in an integrated manner that supports a recovery-oriented system of care.
• Lead and coordinate KC CCS ITA Commitment Services integration efforts with BH providers, hospitals, jails, MCOs, ASOs, HCAs and other stakeholders.
• Serve on BHRD Plan Management Group and Quality Improvement Committee.
• Align existing and new work of the division with the County's Equity and Social Justice Plan.
• Supervision of staff, including employee development, performance management, employee engagement activities and facilitation of section staff meetings if assigned.
• Provide direct services.
• Perform other related duties as assigned.

Benefits

• Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager