Invoice Analyst

AstreyaRemote, MI, MI
$72,960 - $115,200

About The Position

The Invoice Analyst will be responsible for managing daily invoice queues, performing rigorous validation of invoice details against internal records and contracts, and resolving any discrepancies. This role involves ensuring tax compliance, validating line items and usage charges, and initiating tickets for various financial and master data issues. The analyst will also manage credit notes, true-up invoices, and late fees, ensuring accurate documentation and timely processing.

Requirements

  • Ticketing systems for issue reporting and software/process bug tracking.
  • A Bachelor's degree (finance/accounting/other business discipline preferred)
  • 4-6+ years experience with payment systems in large multinational companies including accounts payable operations, invoicing procedures, payment terms and accounting techniques
  • Experience with invoice/payment systems like SAP
  • Excellent oral/written communication, interpersonal, and analytical skills
  • Experience interacting with multiple levels within a company
  • Able to work successfully both individually as well as to contribute as a team player
  • Advanced level spreadsheets and basic data analytics , Google Sheets preferred
  • Outstanding organizational, prioritization, and multitasking skills
  • Attention to detail and a sense of urgency
  • Ability to meet deadlines on a consistent basis
  • Self starter with ability to accept responsibility for projects and see them through to completion

Nice To Haves

  • An understanding of technical concepts related to data center operations and/or network backbone operations preferred
  • Telecom experience preferred
  • Ticketing systems for issue reporting and software/process bug tracking preferred

Responsibilities

  • Review new invoices daily via SAP and TEMS queues, prioritizing actions based on payment due dates and critical supplier status.
  • Monitor email and ticketing system for disconnection notices, past-due notifications, and rejected invoices, ensuring tickets are updated at least once weekly.
  • Identify and action invoices requiring immediate attention, such as those associated with disconnection notices, by escalating to Vendor Managers immediately.
  • Perform a rigorous "health check" on invoice details, ensuring the invoice number, vendor name, currency, bank account and PO number match internal records.
  • Ensure taxes and fees (e.g., GST, PST, USF fees) are separated correctly from PO line items and calculate tax vs. surcharges using internal guidelines.
  • Validate invoice line items against contract deliverables in the TEMS.
  • Ensure the billing start date aligns with the service acceptance date; confirm that services are not being billed past their termination date.
  • Update TEMS data by adding billing Circuit IDs (CIDs) and other unique identifiers from the invoice to the corresponding deliverables.
  • Calculate and validate variable usage charges (e.g., Colocation Power, IP Transit) against rate tables and minimum commit thresholds.
  • Log discrepancies for Special Process vendors into designated issue trackers for Vendor Managers to resolve.
  • Initiate tickets for missing invoices, payment failures, funding requests, or master data updates (e.g., vendor name changes).
  • Conduct "Final PO Health Checks" to identify POs trending to run out of funds or those containing unapplied credit notes.
  • Manage the processing of Credit Notes and True-Up invoices, ensuring exchange rates and original invoice references are documented correctly before delegation.
  • Track and validate Late Fees; approve valid fees under $1k USD and delegate higher amounts for review.

Benefits

  • Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
  • Dental provided through UHC
  • Nationwide Vision provided by UHC
  • Flexible Spending Account for Health & Dependent Care
  • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
  • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
  • Corporate Wellness Program provided by Goomi Group
  • Employee Assistance Program
  • Wellness Days
  • 401k Plan
  • Basic and Supplemental Life Insurance
  • Short Term & Long Term Disability
  • Critical Illness, Critical Hospital, and Voluntary Accident Insurance
  • Tuition Reimbursement (available 6 months after start date, capped)
  • Paid Time Off (accrued and prorated, maximum of 120 hours annually)
  • Paid Holidays
  • Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
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