Investor Reporting Specialist

Guild Mortgage

3d•Onsite

About The Position

The Investor Reporting Specialist plays an important role in the organization by performing a number of activities related to the company’s Loan Servicing functions. The role is primarily responsible, under general supervision, for performing a number of accounting-related tasks in support of the department, such as, reporting, balancing, and remitting financial figures to third-party investors, preparing reports, maintaining accurate records, identifying payment discrepancies, providing analysis, etc.

Requirements

Minimum three years experience working in Investor Reporting Accounting position(s) in Mortgage Loan Servicing Operations.
Strong knowledge and proficiency with investor accounting principles and concepts, including debits and credits, cash flow requirements, bank reconciliations, etc.
Work independently in a fast-paced, deadline-driven environment.
Highly organized with the ability to manage multiple priorities; strong sense of urgency and responsiveness.
Strong detail orientation and highly organized; follows through on all open issues.
Apply analytical skills and sound judgment to assess impact on borrowers, investors, and company.
Sound judgment, ability to think critically.
Intermediate to advanced math and Excel skills.
Expert level knowledge of GSAs (FHLMC, GNMA, FNMA).
Ability to use a 10-key by touch quickly and accurately.
Intermediate knowledge of Microsoft Word and PDF/Adobe programs.
Communicate and interpret complex information effectively in verbal and written forms.
Excellent verbal and written communication skills required.
Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required.
Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required.
Commitment to company values.
Customer Service - Proactive attention to each person.
Integrity - Do and say what's right.
Respect - Treat others with dignity.
Collaboration - Listen and work together.
Learning - Seek knowledge and strive for improvement.
Excellence – Deliver the unexpected.
Work is primarily sedentary; mobility in an office setting.
Ability to operate standard office equipment and keyboards.
Frequent use of computer keyboard and mouse.
Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation.
Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
Office environment – moderate noise, no substantial exposure to adverse environmental conditions.
Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow.
This role requires effective adaptation to workplace stressors, including customer service complaints, security responsibilities, and competing priorities.
Must be able to adhere to process protocol. Must be able to apply established protocols in a timely manner.
Work is primarily performed during the business week, Monday - Friday.

Nice To Haves

Bachelors Degree directly related to the position or equivalent.
Degree in Business, Accounting, Finance, etc. or equivalent relevant work experience is preferred.

Responsibilities

Reconcile actual activities against reported activities.
Research and resolve all variances in Investor Reporting applications.
Ensure all cash adjustments are researched and cleared by required deadlines.
Report all loan modifications to investors for both traditional loans and other modifications.
Ensure monthly activity is completed timely and accurately, and that each accounting cycle cutoff is completed by the required deadline.
Verify funds owed and available for investor principal and interest remittances, and advance funds when necessary.
Respond to routine investor inquiries and audits, escalating if necessary.
Perform various system maintenances functions, general ledger transactions, and set up new bank accounts as required.
Set up, transfer, and balance all new loan sales.
Analyze and report impact of reported data on borrowers, investors, and the company.
Track and manage offsite storage and maintain records in accordance with retention requirements.
Recover servicing advances to ensure minimal aging.
Perform other duties as assigned.