Investor Relations Coordinator

SmartStop Self StorageLadera Ranch, CA
Hybrid

About The Position

The Investor Relations Coordinator supports the Investor Relations (IR) team in managing communications, coordinating investor activities, and maintaining accurate investor data. This role is highly detail-oriented and administrative in nature, ensuring smooth execution of IR processes, investor outreach, and reporting. The Coordinator serves as a key point of contact for internal teams and external stakeholders.

Requirements

  • Ability and comfort working well under pressure and shifting between projects quickly.
  • Strong understanding of financial statements and capital markets
  • Excellent organizational and project management skills
  • High attention to detail and ability to manage multiple deadlines
  • Strong written and verbal communication skills
  • Proficiency in Excel, PowerPoint, and IR/CRM tools
  • Ability to handle confidential information with discretion
  • Must be legally authorized to work in the hiring country (United States or Canada).

Nice To Haves

  • Experience in a public company environment
  • Familiarity with SEC reporting and disclosure requirements
  • Experience with investor targeting and analytics platforms

Responsibilities

  • Manage day-to-day IR operations, including investor inquiries, meeting coordination, and communication workflows
  • Assist in preparing and distributing investor communications such as earnings releases, presentations, and newsletters
  • Respond to routine investor inquiries or route them to appropriate team members
  • Maintain consistency and professionalism in all external communications
  • Maintain investor databases, CRM systems, and shareholder records
  • Track investor interactions, meeting notes, and feedback
  • Support preparation of reports on investor activity, ownership, and engagement metrics
  • Maintain organized records of past communications, reports, and filings
  • Ensure materials are updated, accurate, and accessible
  • Assist with regulatory filings and ensure proper documentation practices
  • Follow internal controls and confidentiality protocols
  • Support process improvements and documentation of IR procedures
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