Investment Implementation Services Team Lead
About The Position
The Investment Implementation Services Team Lead will supervise day-to-day operations to ensure the team meets and exceeds company standards for performance and productivity. This role involves leading day-to-day liaison with the Middle Office outsource provider, overseeing daily order management/trade execution, and all aspects of daily trading including trade communication and reconciliation. The lead will also oversee daily monitoring, analysis, and oversight of the outsource provider’s recording of client custodian cash positions to ensure they are captured for trading liability calculations and cash requirements. A key responsibility is signing off on daily cash and trade packages and acting as the first point of contact for resolving team or client-related issues, ensuring timely and satisfactory resolutions. The role includes analyzing reconciliations of client custodian holdings to third-party vendor systems, coordinating and overseeing client monthly holding reconciliations, and collaborating with other departments for cross-functional alignment. Additionally, the lead will review sub-advisor and custodian invoices for payment, provide support to the Manager of Trade Operations Team as needed, and handle special projects.
Requirements
- Undergraduate degree in relevant finance, economics or related discipline
- 5+ years’ experience in Mutual Fund/Portfolio Manager business with focus on institutional client account support
- Outstanding technical, analytical and problem solving skills
- Microsoft Office competence with a strong emphasis in Excel including Macro proficiency
- Strong organizational skills
- Ability to manage multiple priorities and work with minimal supervision
- Excellent interpersonal and project management skills with a strong attention to detail
- Strong verbal and written stakeholder communication skills
- Proven leadership and people development experience
- Works effectively in the face of ambiguity by independently researching problems and proposing innovative solutions, effective influencing and negotiation skills
Nice To Haves
- Previous cash management experience
- Charles River Investment Solutions experience
- Trade management experience (securities and funds)
- Quality assurance / User acceptance testing experience
- You enjoy working with small dedicated teams
- You see the big picture and are hands on with day to day functions
- You have a great sense of urgency regarding meeting and anticipating client needs
- You manage your time effectively and independently
- You take ownership of your work and escalate issues quickly when applicable
- You are adaptable to changing client needs
- You are patient during times of transition and see the long term gains of change
- You are flexible regarding working hours in order to meet service levels when required
- You are dedicated to a high level of accuracy for yourself and expect the same from your team
- You strive to improve processes and find more efficient ways to serve clients
Responsibilities
- Supervise day-to-day operations to ensure the team meets and exceeds company standards for performance and productivity
- Lead day to day liaison with Middle Office outsource provider
- Oversight of daily order management/trade execution and all aspects of daily trading including trade communication and reconciliation
- Oversee daily monitoring, analysis and oversight of outsource provider’s recording of client custodian cash positions to ensure that they are captured for: trading liability calculations and cash requirements
- Sign-off on daily cash and trade packages
- Act as the first point of contact for resolving team or client-related issues, ensuring timely and satisfactory resolutions
- Analyze reconciliations of client custodian holdings to third party vendor systems
- Coordination and oversight of client monthly holding reconciliations
- Collaborate with other departments to ensure cross-functional alignment and smooth operations
- Review sub-advisor and custodian invoices for payment
- Special projects
- Provide support to Manager of Trade Operations Team as needed
Benefits
- health and welfare benefits
- tuition assistance
- retirement programs
- employee assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
