Investment Associate

Wellington-Altus • Vernon, BC

11d • Onsite

About The Position

The Investment Associate helps ensure the efficiency of the advisory practice by supporting portfolio administration, coordinating client requests, and contributing to a high‑quality client experience. The role serves as a key point of contact for clients, supporting day‑to‑day service needs, transaction processing, and regulatory compliance. This opportunity sits within a high performing team of advisors and is designed for someone seeking long term growth in wealth management.

Requirements

• A bachelor's in business administration, accounting, finance or related field, or equivalent work experience.
• 2-3 years of relevant industry exposure preferred.
• Equivalent combination of education and experience may be considered.
• Experience in wealth management or other regulated industry is a strong asset.
• Registered with CIRO as an Investment Representative (IR) or a strong motivation and willingness to pursue the appropriate license is required.
• Proficiency with the MS Office suite, including Word, Excel, PowerPoint, Teams, and Outlook.
• Demonstrate a high level of accountability, reliability, adaptability, and innovation in accomplishing day-to-day work and long-term goals.
• Proven ability to take initiative and work independently; a self-starter who thrives in dynamic environments.
• Commitment to ethical conduct and integrity in all client interactions.
• Exemplary interpersonal and influencing skills; an ability to communicate effectively and work collaboratively, across multiple mediums (in-person, over the phone, and virtually).
• Excellent problem-solving skills.
• Strong organizational skills.
• A high tolerance for ambiguity; highly adaptive and able to manage a large volume of competing priorities.
• Strong critical thinking and written and verbal communication skills.
• An ability to maintain the highest levels of confidentiality.
• Must be legally eligible to work in Canada.
• A background check, satisfactory to the employer, may be required of the successful applicant prior to commencing employment.
• Must be able to travel for business trips up to 0-5% of the time.

Responsibilities

• Build and maintain strong, professional relationships with clients through responsive, proactive, and solution-oriented service.
• Act as a trusted resource for clients by addressing inquiries related to accounts, transactions, reporting, and general product information.
• Coordinate and follow up on client service requests to ensure timely resolution and a consistently positive client experience.
• Support client onboarding and ongoing relationship management activities in alignment with Advisor and firm standards.
• Process client initiated (unsolicited) trades and provide market quotes in accordance with registration status and firm policies.
• Execute a wide range of account transactions.
• Complete account maintenance activities.
• Assist in preparing client meetings by organizing account documentation, reports, and supporting materials.
• Perform rigorous follow up on all transactions to ensure accuracy, proper completion, and timely settlement, minimizing errors and service issues.
• Maintain accurate and up‑to‑date client files, ensuring all documentation, notes, and correspondence meet CIRO and firm compliance standards.
• Support Know Your Client (KYC) processes, including updates to client information and documentation.
• Stay informed of internal policies, procedures, and regulatory changes impacting advisory operations.
• Conduct research and compile industry or product‑related information as requested by the Advisor.
• Stay updated on a wide range of investment products available in the Canadian market, including stocks, bonds, mutual funds, ETFs, and alternative investments. Assess the suitability of different products based on clients' profiles and regulatory requirements.
• Support Advisors by gathering information and assisting with suitability considerations based on client profiles and regulatory requirements.
• Demonstrate a commitment to continuous learning and professional development, including progression toward licensing (if not currently licensed).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level