Investment Advisor Representative

WTW•Chicago, TX

9d•Hybrid

About The Position

The Investment Advisor Representative (IAR) is responsible for delivering investment advisory services to individual clients, supported by a technology-enabled, hybrid robo-human advisory model. The role focuses on providing ongoing investment advisory support, asset allocation recommendations and mapping, portfolio construction and monitoring, and discretionary investment advice, as appropriate. Client asset allocations and portfolio recommendations are generated by an underlying advisory model designed to align with each client’s stated objectives, risk tolerance, and personal circumstances. Advisors are responsible for reviewing model-generated outputs, applying professional judgment, addressing client-specific considerations, and communicating recommendations clearly and effectively. Client interactions are supported by digital tools, structured workflows, and platform-generated insights, enabling advisors to efficiently support multiple client engagements. The role emphasizes consistent, compliant investment advice delivery at scale, with a strong focus on quality client service, regulatory adherence, and disciplined investment processes, rather than primary sales ownership or long-term relationship management. Where appropriately licensed, advisors may also support annuity solutions as part of a broader retirement income or investment strategy.

Requirements

Active Investment Adviser Representative (IAR) registration, including successful completion of the Series 65 examination (or equivalent, such as Series 66 where permitted), permitting the provision of investment advisory services
Ability to obtain and maintain required registrations and licenses and adhere to all applicable regulatory requirements and ethical standards.
3+ years of experience providing investment advisory services to individual clients.
Familiarity with broader financial planning concepts (e.g., retirement, estate planning, wealth protection).
Strong communication, presentation, and customer service skills.
Experience working in an advisory, wealth management or consultative financial services environment.
Ability to integrate human judgment with robo-supported insights to deliver timely, high-quality client guidance.
Comfort operating in a technology-enabled advisory environment, including reviewing client information, recommendations, and workflows generated through a digital platform.
High ethical standards and commitment to compliance and risk management.
Strong analytical skills to assess client needs and evaluate suitable solutions.
Ability to manage multiple client appointments and priorities effectively.
Collaborative approach with internal teams and external partners.
High attention to detail and documentation accuracy.
Ability to explain complex investment concepts in clear, client-friendly terms.
Self-motivated with strong time management skills.

Nice To Haves

Active insurance producer licenses (e.g., life and health), supporting familiarity with individual insurance products, such as fixed annuities.
Broker-Dealer registrations (e.g., Series 6 or Series 7, with SIE), enabling the recommendation of securities-based products such as variable annuities.
Prior experience working in environments that integrate Registered Investment Advisor (RIA), Fixed Insurance Brokerage (FIB), and/or broker-dealer models, with clear understanding of role boundaries and regulatory distinctions.
Other professional designations (e.g., CFP, CFA) considered an asset.

Responsibilities

Provide investment advisory services to individual clients, including ongoing portfolio management, asset allocation recommendations, portfolio construction and monitoring, and discretionary investment advice, as appropriate.
Review, validate, and interpret model-generated asset allocations and portfolio recommendations, applying professional judgment to address client-specific considerations and regulatory requirements.
Communicate investment recommendations clearly and effectively, explaining rationale, risks, and trade-offs in a client-friendly manner.
Deliver investment advice efficiently across multiple client engagements, leveraging standardized workflows, digital tools, and platform-provided client information.
Deliver investment advice by effectively assessing client circumstances using information gathered via the user interface.
Serve as an advisor to individuals by assessing financial objectives, risk tolerance, and life goals.
Operate within a hybrid robo-human advisory framework, where core portfolio construction and asset allocation are generated by an underlying asset allocation model.
Utilize platform-generated insights, data inputs, and decision support tools to support consistent advice delivery.
Identify and escalate exceptions, constraints, or client circumstances that require deviation from or refinement of model-generated outputs, in accordance with established governance and compliance standards.
Ensure all investment advice, documentation, and client interactions comply with applicable licensing, regulatory obligations, and internal policies.
Maintain accurate and complete client records, including client objectives, recommendations, disclosures, approvals, and ongoing monitoring activities.
Adhere to supervisory controls related to discretionary authority, suitability, and model governance.
Stay current on regulatory changes, investment policies, and changes impacting investment advisory services.
Complete all required continuing education and compliance training.

Benefits

Medical (including prescription coverage)
Dental
Vision
Health Savings Account
Commuter Account
Health Care and Dependent Care Flexible Spending Accounts
Group Accident
Group Critical Illness
Life Insurance
AD&D
Group Legal
Identify Theft Protection
Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Paid Holidays
Annual Paid Time Off (includes paid state/local paid leave where required)
Short-Term Disability
Long-Term Disability
Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
Paid Time Off
Contributory Pension Plan
Savings Plan (401k)
non-qualified Deferred Compensation and Deferred Savings Plans (for Level 38 and more senior roles)