Investigator

Oklahoma State Government•Oklahoma City, OK

42d

About The Position

This position coordinates and provides technical oversight for the comprehensive security program of the Oklahoma Lottery Commission. Responsibilities include protecting lottery personnel, vendors, retailers, computer systems, physical facilities, digital infrastructure, and prize drawing operations to ensure security, integrity, and public confidence in all Commission activities. The position oversees preventive security initiatives, conducts security risk assessments, and coordinates and performs investigations related to criminal violations, fraudulent activity, and civil improprieties affecting lottery operations. This role requires the application of professional investigative practices and advanced technical security analysis to safeguard lottery systems, digital assets, and operational processes in compliance with applicable laws, rules, and Commission policies.

Requirements

High School Diploma or GED required.
Two (2) years of experience in criminal investigations, fraud investigations, regulatory compliance, cybersecurity, data analytics, or law enforcement.
Computer Literacy
Proficiency in Microsoft Office products.
Knowledge of investigative techniques, evidence handling, and legal procedures.
Understanding of fraud detection principles and anomaly identification.
Working knowledge of cybersecurity fundamentals and system access controls.
Ability to analyze large datasets and identify suspicious patterns.
Ability to interpret system logs and transactional reports.
Strong analytical, critical thinking, and problem-solving skills.
Ability to communicate technical findings clearly to non-technical audiences.
Ability to maintain strict confidentiality.

Nice To Haves

Associates or Bachelors degree in Criminal Justice, Cybersecurity, Information Systems, Computer Science, Accounting, or a related field.
Experience in fraud analytics, transactional monitoring, or financial crime investigations.
Working knowledge of security case management systems and incident tracking systems.
Familiarity with access control systems, surveillance systems, and electronic security platforms.
Basic understanding of network security concepts, system logs, authentication controls, and cybersecurity monitoring tools.
Ability to analyze electronic records, transactional data, and system reports.

Responsibilities

Coordinate and monitors physical and electronic security systems and services for lottery facilities; supervises and participates in the installation and maintenance of surveillance systems, alarm systems, access control technologies, and monitoring platforms.
Conduct weekly compliance checks at retail locations.
Assist with vendor warehouse inspections to ensure compliance with OLC policies & procedures.
Confer with and advises retail outlet owners and managers on improved security controls and fraud prevention measures.
Conduct internal and external investigations involving players, retailers, vendors and employees to enforce applicable state laws and regulations.
Investigate criminal activities affecting the lottery, such as facility break-ins, ticket theft or forgery, falsification of applications, cyber-related fraud schemes, system manipulation attempts, and internal misconduct.
Investigate game tickets for authenticity when received for review by Validations staff.
Prepare stolen ticket reports; player/citizen complaint reports; enters reports into the security case management system; blocks stolen tickets in computer systems; inventories and oversees destruction of ticket stock.
Conduct security interviews and takes statements; gathers and evaluates records, digital evidence, surveillance footage, transaction logs, and other documentation.
Prepare detailed investigative and analytical reports suitable for administrative, regulatory, or criminal proceedings.
Serve as liaison with law enforcement agencies; provides court testimony regarding lottery procedures, investigative findings, and technical evidence when required.
Coordinate background investigations of new employees, vendors, contractors and retailers.
Proactively monitor and analyze real-time and historical transactional data across retailer sales, validations, redemptions, and claims activity.
Identify anomalies including unusual jackpot wins, excessive validations, pack irregularities, non-activated pack activity, and suspicious redemption patterns.
Monitor and respond to SQL alerts related to non-activated packs and stolen ticket cashing attempts, in coordination with Marketing and Sales.
Develop fraud indicators, risk scoring methodologies, and monitor thresholds.
Review and respond to SQL alerts and system-generated exception reports.
Escalate high-risk findings through established investigative protocols.
Utilize case management and business intelligence tools to document, analyze, and track investigations.
Identify trends and emerging fraud schemes and recommend preventive controls.
Prepare weekly, monthly, and quarterly security analytics reports.