Investigator

Ethos Risk Services•Phoenix, AZ

About The Position

Ethos Risk Services is a leading insurance claims investigation and medical management company specializing in surveillance and fraud detection. The company provides accurate data and actionable insights to support client decision-making. The Experienced Field Investigator conducts surveillance and investigative activities to identify potentially fraudulent insurance claims. The role includes stationary and mobile surveillance, obtaining video and photographic evidence, and preparing detailed reports for clients. Investigators review preliminary reports and case information, conduct covert surveillance from their vehicles, and submit case reports and video footage using a personal laptop. The investigator works with field supervisors and operations teams and receives regular guidance and mentorship. Assignments are generally intended to be within a two-hour drive of the investigator’s residence, but farther travel and occasional overnight stays may be required; overnight stays are covered by the company. Many cases begin at 6:00 a.m. Workdays typically vary from 3 to 12 hours depending on activity. Weekends and holidays are common workdays. The role often involves working alone in a vehicle for long hours and in varying weather conditions while remaining alert and prepared to document subjects using videography equipment.

Requirements

  • Demonstrated proficiency in covert surveillance techniques, capturing high-quality video footage, and preparing thorough, well-organized investigative reports.
  • Valid driver's license and proof of automobile insurance.
  • A well-maintained, reliable personal vehicle; tinted windows are preferred.
  • A handheld camcorder with high-quality zoom and a covert camera device.
  • A reliable laptop, cell phone, and internet service for communication and administrative tasks.
  • An active Private Investigator license or willingness to obtain one where required by state.
  • Ability to work independently for long hours in a vehicle, in varying weather conditions, while remaining alert and free from external distractions.
  • Availability for workdays that may begin at 6:00 a.m., vary from 3 to 12 hours, and commonly include weekends and holidays.
  • Ability to travel, including occasional farther travel and overnight stays.

Nice To Haves

  • Tinted windows on the personal vehicle are preferred.
  • Use of stabilization equipment such as gimbals or tripods is strongly encouraged.

Responsibilities

  • Review preliminary reports and case information to prepare for surveillance assignments.
  • Conduct covert stationary and mobile surveillance from a vehicle, tracking subjects and capturing high-quality video evidence.
  • Prepare detailed, court-ready investigative reports summarizing activity and key findings.
  • Finalize case files by submitting reports and uploading video footage using a personal laptop.
  • Work with field supervisors and operations teams, receiving regular guidance and mentorship.

Benefits

  • Company-covered overnight stays when required.
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