INVESTIGATOR II

State of Arkansas•Hot Springs, AR

2d•$47,397 - $70,148•Onsite

About The Position

The Arkansas Department of Labor and Licensing (ADLL) is dedicated to ensuring fair and safe labor practices, fostering economic growth, and protecting the welfare of workers and businesses across the state. ADLL is committed to supporting those affected by job displacement by connecting them with resources, training programs, and initiatives that empower them to thrive in evolving industries and contribute meaningfully to Arkansas’s workforce. ADLL will uphold rigorous standards, promote education and compliance, and strive for continuous improvement in all areas of labor and licensing regulation to enhance the well-being of Arkansas’s workforce and economy. The Investigator II is a versatile professional responsible for conducting thorough, unbiased investigations across a range of subjects—including internal compliance issues, employee misconduct, fraud, or other irregular activities. This role involves gathering, analyzing, and synthesizing information from varied sources in an attempt to uncover facts, recommend corrective measures, and support strategic decision-making. Whether working within the public or private sector, the Investigator II ensures that investigations are conducted with integrity, maintaining strict confidentiality and adhering to pre-determined legal and organizational standards.

Requirements

High School Diploma or GED.
Minimum of 4 Years of relevant investigative experience is required. This may include practical experience in law enforcement, corporate compliance, internal audit, or a similar investigative role.
Knowledge of state and federal wage and hour, child labor, laws and regulations.
Knowledge of general business practices and procedures.
Ability to conduct on-site inspections and investigations.
Ability to compute basic mathematical formulas.
Ability to prepare and present oral and written information and reports.
Ability to establish and maintain work relationships with others.
Exceptional ability to analyze complex information, identify patterns, and draw logical conclusions from multifaceted data.
Excellent verbal and written communication skills to effectively conduct interviews, document findings, and present clear, compelling reports.
Strong observational skills with the capacity to detect inconsistencies and nuances that may be critical to the investigation.
Familiarity with modern investigative tools, data management software, and digital evidence collection techniques.
Commitment to upholding the highest ethical standards, maintaining confidentiality, and handling sensitive information responsibly.
Proven aptitude to think critically and solve problems efficiently, particularly when under pressure or facing complex investigative scenarios.

Nice To Haves

The formal education equivalent of a bachelor’s degree in general business, business administration, accounting, labor management, human resources, or a related field: plus one year of experience in payroll and/or employment law.
Specialized certifications (e.g., Certified Fraud Examiner, Certified Forensic Investigator) may be required.

Responsibilities

Initiate and execute comprehensive investigations into allegations, suspicious activities, or emerging issues.
Plan, organize, and execute investigations using a structured methodology, employing various techniques such as interviews, surveillance, and document reviews.
Gather relevant documents, physical evidence, and electronic records while ensuring the integrity of data.
Analyze findings to establish factual patterns and identify potential risks or deviations from established standards.
Prepare clear, concise, and detailed investigation reports summarizing methodologies, findings, and suggested corrective actions.
Maintain meticulous records of investigative processes, evidence logs, and follow-up outcomes for accountability and potential legal review.
Work closely with internal personnel, external agencies, or law enforcement when required to advance investigations.
Communicate effectively with a variety of assorted personnel by presenting findings in meetings, hearings, or court proceedings if necessary.
Ensure all investigation activities are conducted within the boundaries of relevant laws, regulations, and organizational policies.
Maintain a high level of integrity and confidentiality throughout the investigative process.
Stay updated on emerging investigative tools, techniques, and regulatory changes.
Propose enhancements to investigative protocols and best practices to improve overall efficiency and accuracy.