Investigator II

Golden 1 Credit Union•Sacramento, CA

1d•Remote

About The Position

Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values. You are a detail-oriented fraud and financial investigations professional with experience in AML/BSA compliance, fraud detection, and complex case management. You excel at analyzing suspicious activity, gathering and evaluating evidence, and partnering with internal teams, law enforcement, and financial institutions to mitigate risk and protect organizational assets. With strong investigative, analytical, and communication skills, you serve as a trusted subject matter expert who supports compliance efforts, mentors team members, and drives effective fraud prevention and loss mitigation strategies.

Requirements

Bachelor’s Degree or combination of experience and education required
5+ years financial institution or law enforcement experience
Fraud, AML, or card fraud experience required

Nice To Haves

Experience in AML/BSA compliance
Experience in fraud detection
Experience in complex case management

Responsibilities

Utilizes knowledge of credit union systems, processes, and contacts as resources for conducting investigations.
Develops a plan of action and gathers, analyzes, and compiles evidence for multiple case assignments.
Prepares case documentation and writes a complete final summary report of investigation.
Investigate and respond to check fraud claims as received by members and/or other financial institutions.
Investigate suspicious activity cases generated by the internal automated AML/BSA monitoring system or Unusual Activity Referrals reported by branch personnel and other lines of business.
Review cases assigned for closure to ensure Verafin case has proper coding, and all steps are taken prior to closing account in DSUI.
Assesses internal controls and procedures associated with assigned cases, identifying control breakdowns and makes recommendations to prevent future losses.
Assists with determining new procedures to prevent, detect, and investigate fraudulent activity.
Reviews fraud data to ensure accuracy for reporting and audit purposes.
Assist with computer crime investigations and investigate breaches of information security policies as requested.
Prepares recommendations as to whether a member’s transactional activity is fraudulent and thereby requiring a BSA UAR referral. The recommendation will be based on an analytical assessment of internal and external data sources, internet, and other sources to provide the rationale for recommended courses of action.
Reviews individuals’ and entities’ accounts reported in a police report utilizing different management systems to determine if other suspicious activity noted in the accounts should be reported.
Prepares police report and/or BSA UAR referral if necessary.
Performs red flag alert reviews on account activity for submitted fraud closures, determines if the previously reported fraudulent activity has continued or ceased.
Files supplemental police report if additional suspicious activity is identified and works with BSA SAR Investigator on continued 90-day fraud referrals.
Assist with auditing Investigator I BSA narratives prior to submitting to BSA department.
Maintains current information on various systems as well as required files and documentation.
Ensures records are complete and available for review and audit as needed.
Complies with regulatory requirements, security, and applicable policies and identifies control and procedural issues.
Serves as resource to branches/departments inquiries related to financial investigations questions to provide best information possible regarding fraud to better serve the members and the Credit Union’s interest.
Assists with the timely completion and investigation of assigned 314(b) requests.
Completes annual BSA/AML/OFAC training requirements and keeps current with Money Laundering and Terrorist Financing trends.
Provides support, guidance, and training of new staff and serves as the quality control reviewer for alerts, cases, and BSA UAR referrals.
Assists in collecting documentation for examiners, auditors, law enforcement, and governmental agencies regarding fraudulent activity and BSA/AML monitoring records.
Participates in moderate to complex project initiatives as the primary subject matter expert.
Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
Assists and identifies other investigative efforts within the department, including creating and working moderately complex cases.
Understand CTR filing requirements and be able to answer basic questions.
Assists with the training of new staff and acts as a resource for all team members regarding a variety of loss prevention and fraud scenarios.
Assists in development and facilitation of fraud prevention and awareness for all branch and HQ staff as applicable.
Maintain accurate tracking of work performed, which will be used in department performance measurements.
Prepare police reports for all losses over the established thresholds or established behaviors outlined in department procedures.
Work with law enforcement as required, providing updates or additional information as needed.
Responds to law enforcement agencies and financial institutions requesting documentation and/or images to support investigations involving credit union losses.
Perform other duties as assigned.