Investigative Support Analyst

KACE Company•Los Angeles, CA
•$70,000 - $73,000•Onsite

About The Position

The Investigative Support Analyst (ISA) will be specifically engaged in narcotics interdiction activities of the Inspection Service. KACE delivers technology-enabled mission services that advance public health, public safety, and national security, combining our large-scale operational capabilities with advanced technologies and data insights to meet the government’s most complex challenges. At KACE, purpose and service are at the heart of everything we do, and every role plays a part in the mission. Our employees bring a wide range of skills, experiences, and perspectives to the critical government operations we support, making a measurable impact every day. This is purpose-driven work, and we are committed to delivering a workforce that is mission-focused, accountable, and dedicated to advancing the nation’s safety, security, and performance. We’re proud to be certified as a Great Place to Work! This is an honor that reflects the voices of our employees and the culture we’ve built together. This certification recognizes our commitment to creating an inclusive, supportive, and engaging workplace where employees feel valued, heard, and empowered. At KACE, being a Great Place to Work means we prioritize professional growth, celebrate achievements, encourage collaboration, and foster an environment where innovation thrives. The KACE Way is our commitment to our employees, to our customers, and to our communities. Join KACE and make a difference!

Requirements

  • General knowledge of federal statutes.
  • Familiarity with USPS Plant & Distribution Center Operations.
  • Prior Law Enforcement experience with narcotics investigations.
  • Knowledge of Federal Rules of Evidence, processes in evidence collection and preservation.
  • Ability to communicate orally and in writing is sufficient to express thoughts and ideas to a variety of people.
  • Proficiency with Microsoft Office applications, computer, and internet functions.
  • Proficiency conducting research on the internet and commercial as well as public databases.
  • Demonstrated ability to work with minimal direct supervision.
  • Experience supporting the preparation of a final work product.
  • Ability to travel to other postal facilities for interdiction operations.
  • Individuals must be physically able to perform efficiently the duties of the position, which require arduous exertion involving prolonged standing, walking, bending and reaching, climbing ladders, and may involve the handling of heavy containers of mail and parcels weighing up to 70 pounds.
  • Must be a U.S Citizen.
  • Favorable credit check for all cleared positions
  • Successfully passing a background investigation including drug screening.
  • Residency requirement - 3 consecutive years in the last 5 years
  • Must have mobility to attend meetings with other managers and employees.
  • Must be able to write, type, and use a telephone system 100% of the time.

Nice To Haves

  • Bachelor’s degree from an accredited college or university and a minimum of five years’ Law Enforcement experience is desired.
  • Significant demonstrated experience will be considered in lieu of the education requirement.

Responsibilities

  • Under the supervision of a Postal Inspector, the ISA will observe mail in USPS facilities and identify mail for examination by the Inspector.
  • The ISA may isolate the mail to an area for the Inspector, consistent with the local protocol.
  • The ISA will consult with the Inspector regarding the reasons the mail is suspected.
  • The ISA will participate in the set up and breakdown of equipment/work area associated with interdictions.
  • The ISA will perform manual and analytical tasks supportive of interdictions.
  • The ISA will support Administrative Interdiction Process activities related to the recording and tracking of mail in process, data entry and other activities related to the process.
  • The ISA will be required to utilize a computer database to complete a triage and deconfliction process for suspicious parcels.
  • The ISA will be required to make telephone calls to postal customers to discuss the contents of mail.
  • The ISA will assist in organizing and storing inventory of detained mail.
  • The ISA will assist in the opening of mail, handling and recording of contents.
  • The ISA will assist in the processing and bagging of seized evidence.
  • The ISA will assist in the clean-up and organization after an opening process.

Benefits

  • Great Place to Work certification
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