Investigative Specialist

State of North Carolina•Wake County, NC

14h•Hybrid

About The Position

The Investigative Specialist provides comprehensive administrative support to the North Carolina Industrial Commission’s Criminal Investigations & Employee Classification Division Investigators and Division Chief. The specialist serves as the Division’s primary point of contact, documents formal complaints received by mail, phone, or email, and synthesizes information and documents from complainants, other State agencies, attorneys, insurance providers, and other Industrial Commission sections and divisions. The role researches, collects, and analyzes information from databases and public records and presents findings and recommendations to Investigators and the Division Chief. This includes reviewing workers’ compensation insurance coverage information to help determine whether violations have occurred and analyzing Employee Classification Applications to identify possible employee misclassification. The specialist supports criminal investigations by preparing case files, organizing documentary evidence, and creating trial exhibits. The position uses the Industrial Commission’s approved intake system and follows Division procedures for uploading and filing case documents. It also assists the Division Chief with compiling statistics, ensures compliance with the Division of Criminal Information/Criminal Justice Information System and CJLEADS, and serves as the Division’s Certified Notary Public. The position requires working knowledge of relevant North Carolina criminal and civil statutes, Industrial Commission rules and procedures, the criminal justice system as it relates to criminal investigations, and workers’ compensation insurance terminology, concepts, and principles. The position currently qualifies for a hybrid telework option, with routine office work and up to one remote workday per week. Telework arrangements may change at management’s discretion. The recruitment salary range is $43,267–$50,000.

Requirements

Bachelor’s degree from an appropriately accredited institution and one year of experience related to the area of assignment, or an equivalent combination of training and experience.
Demonstrated experience researching, collecting, and analyzing information from different sources.
Demonstrated experience reviewing and analyzing information to determine its accuracy or sufficiency.
Demonstrated experience understanding, interpreting, or applying statutes, rules, policies, or procedures to a case or situation.
Pass a background investigation.
Obtain certification as a DCI Terminal Operator pursuant to 12 NCAC 04E .0402 with the FBI Criminal Justice Information System and State Bureau of Investigation Division of Criminal Information.
Obtain certification as a Certified Notary in North Carolina.
Working knowledge of relevant North Carolina criminal and civil statutes, including the North Carolina Workers’ Compensation Act and Employee Fair Classification Act.
Working knowledge of relevant Industrial Commission rules and understanding of Industrial Commission procedures.
Understanding of the North Carolina criminal justice system as it pertains to criminal investigations.
Working knowledge of workers’ compensation insurance industry terms, concepts, and principles.
Complete a skills assessment administered during the interview.

Responsibilities

Provide comprehensive administrative support to Industrial Commission Investigators and the Division Chief.
Serve as the Division’s primary point of contact and document formal complaints received by U.S. mail, phone, or email.
Synthesize pertinent documents and information received from complainants, State agencies, attorneys, insurance providers, and other Industrial Commission sections and divisions.
Research, collect, and analyze information from databases and public records, and present findings and recommendations to Investigators and the Division Chief.
Analyze workers’ compensation insurance coverage information to help determine whether a violation of N.C. Gen. Stat. § 97-93 has occurred.
Analyze Employee Classification Applications to help determine whether an employer may be misclassifying employees as independent contractors.
Support criminal investigations by preparing case files, organizing documentary evidence, and creating trial exhibits.
Use the Industrial Commission’s approved intake system so reported cases can be tracked and accessed by authorized employees.
Follow Division procedures for uploading and filing case documents.
Assist the Division Chief with compiling accurate statistical information.
Ensure compliance with the Division of Criminal Information/Criminal Justice Information System and CJLEADS.
Serve as the Division’s Certified Notary Public.