Investigative Services Specialist

City of Springfield • Springfield, MO

2d

About The Position

The Springfield Police Department is seeking a dedicated Investigative Services Specialist for its Criminal Investigations Division. This civilian role supports sworn personnel by managing investigative documentation, evidence-related records, case files, and sensitive information that supports public safety and criminal investigations. The position provides administrative and technical support to investigative units and requires confidentiality, organization, attention to detail, and the ability to work in a fast-paced, deadline-driven environment.

Applicants must have an associate's degree or equivalent in Criminal Justice, Psychology, Sociology, Communications, or a related area from an accredited college or university, or two years of criminal justice system experience in a role such as victim advocate, probationary officer, court clerk, or a closely related occupation. The employee must obtain and maintain State certification as a MULES terminal operator and hold a valid driver's license.

Requirements

• Graduation from an accredited college or university with an associate's degree or equivalent in Criminal Justice, Psychology, Sociology, Communications, or a related area; or two years of criminal justice system experience as a victim advocate, probationary officer, court clerk, or in a closely related occupation.
• Obtain and maintain State certification as a MULES terminal operator.
• Valid driver's license.
• Strong attention to detail and organizational skills.
• Ability to manage confidential and sensitive information.
• Proficiency in Microsoft Office and data entry systems.
• Ability to prioritize multiple tasks in a deadline-driven environment.
• Clear written and verbal communication skills.
• Proof of United States citizenship or authorization to work in the United States.
• Successful completion of required pre-employment drug testing.

Nice To Haves

• Experience with records management or legal documentation.

Responsibilities

• Provide administrative and technical support to investigative units.
• Maintain, organize, and audit case files and investigative records.
• Enter and retrieve data from law enforcement databases.
• Assist detectives with documentation, reports, and evidence tracking.
• Manage confidential and sensitive information.

Benefits

• City-paid employee health insurance premiums.
• Pension at no cost to the employee.
• Free on-site gym with upgraded equipment available 24/7.
• Tuition reimbursement.
• Competitive benefits.
• Opportunities for professional development and growth.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree