Investigative Authority

Goodstart•San Francisco, CA

1d•Onsite

About The Position

Help shape safe, fair and well-reasoned outcomes for children and our people! As Investigative Authority, you’ll be a trusted point of contact for allegations involving child harm and other sensitive workplace matters. Working across People and Culture, you’ll bring sound judgement, procedural fairness and a calm, practical approach to complex cases—supporting leaders to make informed decisions while keeping child safety at the centre of every outcome.

Requirements

Tertiary qualifications in Human Resources, early childhood education and care, investigations or a related discipline—or equivalent relevant experience.
Experience managing sensitive people matters, investigations, case management or child-safety concerns in a complex organisation.
A strong understanding of procedural fairness, confidentiality, risk assessment and relevant child-safe legislative and regulatory requirements.
Excellent written and verbal communication skills, with the confidence to influence, challenge and adapt your approach for different audiences.
Sound judgement, resilience and attention to detail, with the ability to manage competing priorities in a fast-paced, high-volume environment.
Current QLD Working with Children Check or willingness to obtain one
Willing to obtain a Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform

Responsibilities

Manage the assessment and case management process for allegations, suspicions and major child-safety incidents.
Coordinate and support the Safeguarding Panel, presenting complex matters with clear analysis, options and recommendations.
Provide oversight of allegations, investigations and risk assessments relating to reportable conduct.
Guide leaders through high-risk child protection matters with pragmatic, risk-conscious advice grounded in policy, legislation and procedural fairness.
Build capability across the organisation to prevent, identify and respond to concerns using the Look, Do, Tell framework.
Maintain accurate, confidential case records and identify opportunities to strengthen our child-safe and people practices.

Benefits

Flexible work arrangements
Salary packaging benefits available through AccessPay
Access to discounted childcare (up to 15%)
Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
Discounted health care and access to employee wellbeing program with BUPA
Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
Free annual flu shot (optional)
Option to purchase extra leave for even greater work life balance
First Nations Support and Cultural Leave
Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.