Investigations Specialist (Remote)

ABC Legal Services•Arkansas US (Remote), AR

2d•Remote

About The Position

ABC Legal Service is the national leader in service of process, with over 30 years of experience and a team of 1000 employees across multiple offices. We are focused on expanding our technology lead, acquiring competitors, and tapping into new segments through an integrated inbound marketing and sales approach. The Investigations Specialist conducts investigations using databases to locate individuals and businesses for service of process. They communicate investigation findings to co-workers and customers to advise on the next steps of an order. This role is part of the Investigations Team, working to achieve daily goals in a fast-paced office environment. This position is remote but located in Arkansas.

Requirements

High School Diploma or GED and at least 6 months of related experience required.
Ability to work remotely with strong work ethic.
Reliable with ability to maintain high levels of confidentiality with privileged information.
Excellent interpersonal skills with ability to effectively communicate with peers.
Openness to learning new things and responding positively to feedback.
Technical savvy, including experience with Microsoft Office Suite and ability to learn new systems.

Nice To Haves

Experience in an office environment and/or customer facing position preferred.

Responsibilities

Conduct investigations to locate individuals and businesses by reviewing findings for the subject of service of process and cross referencing previous aspects of an order.
Communicate findings to customers and co-workers as needed.
Answer investigations related phone calls and emails.
Update procedural documents and review existing procedures.