Investigations Hub Manager - Americas

Ericsson•Washington, DC

15h•Hybrid

About The Position

We are hiring an experienced investigations counsel and manager in Ericsson’s group legal and compliance function to manage a team of investigators and to lead investigations primarily within North and South America. Corporate & Government Investigations (CGI) is responsible for the investigation of potential legal and compliance violations within Ericsson and is a critical support in ensuring the effectiveness and credibility of the Company’s ethics and compliance program, defending the Company’s commitment to integrity, building trust with stakeholders (including government authorities), and ultimately driving the Company’s sustainable success. The holder of this exciting role leads investigations and manages a team of approximately eight professionals located in North and South America, including lawyers, investigators and analysts. The position reports to the Head of Corporate Investigations. The holder of this role collaborates with colleagues in CGI, legal and compliance and the business on the execution of investigations from allegation assessment through investigation and remediation. The position is hybrid (remote and in office) with an “office first” approach of approximately 60% of the time in the office. The position is in Washington, D.C., but is also open to applicants in Plano, Texas.

Requirements

A J.D. degree or equivalent
15+ years’ experience handling investigations or in related areas
Significant experience as a people manager and team leader
Experience handling complex international investigations, such as Foreign Corrupt Practices Act and other anti-corruption issues, money laundering, anti-terrorist financing, export controls and sanctions, and anti-competition
Experience in workplace investigations, including sexual harassment, conflict of interest and discrimination claims
Fluency in English
Strong communication, writing and presentation skills
Strong problem-solving and analytical skills
Strong interpersonal skills and demonstrated ability to collaborate with others
Demonstrated ability to independently handle and manage complex matters, as well as manage multiple matters at one time, and to excel in ambiguity
Demonstrated ability to think strategically with regard to scoping, handling and resolving investigations
Demonstrated ability to act with urgency and operate in a fast-moving environment
Flexibility in accommodating time zones
Ability for occasional international travel

Nice To Haves

Experience at an international technology or telecom company is a plus
Foreign language fluency is a plus

Responsibilities

Manage the handling of internal investigations within your “hub” in the Americas; , including complex internal investigations, responses to investigations by government authorities, and cases relevant to the Audit & Compliance Committee
Conduct internal investigations of reported Code of Business Ethics violations in a forensically sound, robust, fair and timely manner, and in compliance with relevant laws (including employment laws and data privacy laws)
Supervise investigators and attorneys who lead, plan, execute and report on investigations according to a defined framework while also using judgment and making credibility determinations; gather and review evidence and conduct financial and other forensic reviews; and conduct witness interviews
Supervise team members, including attorneys, paralegals, investigators, and/or other roles, including by setting expectations and holding people accountable, providing training and coaching as needed, resolving conflicts and building morale
Collaborate with colleagues on all aspects of investigations, including intake of allegations, staffing of investigations, investigation handling, and remediation, to ensure consistency and transparency; develop relationships with stakeholders including litigation counsel, auditors, and human resources professionals
Support our engagement with government enforcement authorities and regulators regarding investigations and remediation
Provide input on the need for and maintaining attorney client privilege; ensuring that investigations are conducted under attorney-client privilege where applicable and using internal resources or external counsel
Ensure the preservation and collection of relevant data and the timely review of data; manage the information flow in our internal case management system; collaborate with colleagues concerning collection of digital evidence and data privacy matters
Draft clear written reports summarizing investigation findings, edit investigations reports by investigators, provide comments and feedback on reports drafted by outside counsel
Engage with relevant decision-makers on the status of investigation findings on a timely basis and present summaries of the investigation as needed
Support remediation including personnel action and addressing process control gaps
Assist in the development of investigations policies and processes and improvements to investigations tools
Address resource needs and manage workload
Manage hub activities within budget
Act with integrity, objectivity and fairness

Benefits

Choice of three medical plan options
Dental plan option
Company credits towards medical and dental premiums
401(k) Plan with automatic 3% company contribution
401(k) matching $1 for $1 on the first 3% of eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay
Company credits for basic life insurance
Company credits for basic accidental death and dismemberment coverage
Short-term disability coverage
Long-term disability coverage
Option to participate in Ericsson’s Stock Purchase Plan
15 days of accrued vacation
Up to 3 personal days per year
11 annual holidays
8 hours of volunteer time
80 hours of sick time annually
Up to 16 weeks of paid maternity leave
6 weeks of parental or adoption leave at 100% of pay
Financial wellness programs
Educational assistance
Matching gifts
Recognition programs