Investigation Writer III

Weil Group•Barceloneta, PR

About The Position

The Senior Investigator writer is responsible for providing quality assurance support for the plant including resolution corrective and preventive action for events, leading and participating in investigations, coordination and leading of local Change Plan, support in complaint investigations, quality improvement programs, and assurance of cGMP and Client policy compliance for the manufacturing plant. Understands internal business process, to make appropriate prioritization of their assigned work duties.

Requirements

Bachelors Degree in Science or Engineering, preferably Biology or Chemistry with a minimum of four (4) years of experience in a Quality or technical field within the Pharmaceutical or Biotechnological industry.
Masters Degree in Science or Engineering, preferably Biology or Chemistry with a minimum of two (2) years of experience in a Quality or technical field within the Pharmaceutical or Biotechnological industry.
Advance knowledge and prior exposure in technical and operations necessary to successfully perform responsibilities of position.
Knowledge of GMP, safety regulations.
Effective verbal and written communication skills in both English and Spanish.
Prior experience in CAPA, including authoring and approval of laboratory and manufacturing investigations.
Strong interpersonal and communication skills.
Strong problem solving skills.
Capable of handling multiple priorities.
Bachelor degree, preferably in Engineering or Science.
Five (5) years of experience within the Pharmaceutical Operations, preferably solid dose manufacturing process.
Effective verbal and written communication skills in both English and Spanish.
Experience Level = 5-7 Years
Bachelors Degree in Science or Engineering, preferably Biology or Chemistry with a minimum of four (4) years of experience in a Quality or technical field within the Pharmaceutical or Biotechnological industry.
Advance knowledge and prior exposure in technical and operations necessary to successfully perform responsibilities of position. Knowledge of GMP, safety regulations.
Effective verbal and written communication skills in both English and Spanish.
Prior experience in CAPA, including authoring and approval of laboratory and manufacturing investigations. Experience in other quality systems such as Complaints and Product Quality Reviews.
Strong problem solving skills.
Fully Bilingual is a requirement / excellent English writing is a requirement
Customer complaint investigations
Manufacturing investigation is a priority

Nice To Haves

Experience in other quality system (example: Change management, risk management documentation) is desired.
Certification on root cause analysis in pharmaceutical process

Responsibilities

Perform exception reports, complaints, PQRs, CP coordination and trend monitoring systems, assuring they are in compliance with Client Operations policies, plant procedures and regulations.
Investigate activities when an exception event occurs in the manufacturing, incoming laboratory, Quality Control laboratory, validation, microbiology, stability or complaints area.
Responsible for consistent and thorough exception events investigation, documentation and timely resolution of exception documents based on CAPA requirements.
Perform complaint investigations when product quality complaints are received at the plant and assuring, they are in compliance with Client Operations policies, plant procedures and regulatory requirements.
Perform laboratory investigations when out of specification or trend results are reported in accordance with Client procedures and policies.
Provide support to the plant users on the Expectation Events IT Systems.
Document and coordinate Local change plans assessment and strategies in support with the end user and functional impacted areas.
Perform periodic quality metrics related to investigations, complaints, CP, PQRs and other key performance indicators from areas of responsibility as requested by area managements.
Responsible of providing New Product support as a QA investigator writer as required by the New Product process and serve as a QA liaison between all Parties.
Responsible of providing support during internal or external inspections.
Responsible for executing assigned tasks as required by the operational area.
Could be assigned the responsibility of evaluating potential events, as first point of contact, in the manufacturing floor, to define immediate mitigation activities.
Conform to EHS management system requirements and compliance obligations, promote continuous improvement, and consider EH&S aspects during the design and change process.
Comply with all EHS procedures and policies including incident reporting, use of PPE, waste management and disposal, and any other program applicable according to the position duties.
Responsible for performing investigation activities when an exception event occurs in the manufacturing, incoming lab, validation, microbiology, stability, or complaints area.
Responsible for consistent and thorough exception events investigation, documentation and timely resolution of exception documents based on CAPA requirements.
Responsible of monitoring and continuous improvements of the CAPA quality system.
Compile the information and write the exception documents for multiple approvals.
Assure that exception documents are written according Operations policies, Client procedures and regulatory requirements.
Manage the exception event investigation process to assure all aspects of the exception event are investigated and root cause is determined.
Asses product impact, conduct through analysis and make informed and accurate recommendations of the implication of the exception event.
Determine appropriate corrective actions intended to correct the situation and prevent reoccurrence.
Assure exception events reports are approved on time as required by polices and regulatory requirements.
Assure al CAPAs determined through the investigation process are implemented on time in compliance with policies and regulatory requirements.
Assess CAPAs effectiveness in compliance with policies and regulatory requirements.