Inventory Team Manager

Shepherd Electric Company•SES Laurel, MD

35d•Hybrid

About The Position

Shepherd Electric Supply, a company with a history dating back to 1892, is seeking an Inventory Team Manager. This role is crucial for maintaining the accuracy of inventory, which is the foundation of the company's operations. The Inventory Control Manager will be responsible for ensuring inventory accuracy across multiple locations, including Baltimore, Laurel, Frederick, Washington DC, and Northern Virginia. This is a leadership position focused on building a robust inventory operation that can handle high volumes and fast-paced environments. The role involves setting standards, developing the team, and owning inventory numbers, even when discrepancies arise. A well-managed inventory system ensures sales can quote confidently, the warehouse can fulfill orders efficiently, and customers receive their orders correctly the first time, contributing to the overall smooth operation of the company.

Requirements

High school diploma or equivalent required
3–5 years of experience in inventory control
At least 1 year in a supervisory or managerial role
Extremely detail-oriented with strong organizational skills
Proficiency with computer applications, particularly Microsoft Office
Familiarity with warehouse management systems preferred
Excellent verbal and written communication skills
Professional and pleasant demeanor, both in person and over the phone
Ability to travel between Mid-Atlantic locations as needed
Ability to lift up to 60 lbs. regularly and perform the physical requirements of the role
Ability to successfully complete pre-employment screening requirements

Nice To Haves

Bachelor’s degree in a related field preferred

Responsibilities

Own inventory accuracy across all locations — cycle counts, physical inventory, bin location maintenance, and discrepancy resolution
Develop and implement strategies that keep on-hand counts accurate day to day, not just at year-end
Treat every discrepancy as a signal requiring root cause investigation, not an isolated adjustment to close out
Flag recurring discrepancy patterns for systemic review and drive them to resolution
Oversee and coordinate product counts and the staging of materials within designated areas
Lead and manage the Inventory Control team, fostering a collaborative, accountable, and efficient work environment
Provide training, guidance, and support so team members execute accurately without close supervision
Coach and hold team members accountable through direct, consistent feedback — not just documentation
Build bench depth so inventory accuracy does not depend on heroics or any single person
Set clear expectations aligned with the Shepherd Compass and enforce them fairly
Ensure adherence to quality assurance processes and procedures at every location
Establish and continuously improve inventory controls that catch errors before they reach the customer
Protect company assets through disciplined counting, receiving, and reconciliation practices
Perform all other associated tasks as assigned by the leadership team
Utilize and oversee the warehouse management system to ensure accurate maintenance of work documents and inventory records
Ensure all inbound freight is received accurately, exceptions are documented, and overages, shortages, or damages are resolved before entering inventory
Maintain organized, audit-ready documentation that supports reporting and reconciliation
Manage the safe operation of all necessary warehouse equipment and tools used in inventory work
Communicate clearly with the warehouse, purchasing, sales, and branch leadership to keep operations seamless
Coordinate inventory processes consistently across Baltimore, Laurel, Frederick, Washington DC, and Northern Virginia
Surface inefficiencies and recurring errors — and act on them, not just report them
Recommend and test process changes that improve accuracy, speed, or team capacity