Inventory Support Technician- Bridgewater, NJ

Syneos Health•Bridgewater, NJ

1d•Onsite

About The Position

Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. • We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Requirements

High school diploma or equivalent.
Strong attention to detail with a high degree of accuracy in documentation and inventory tracking.
Ability to multitask effectively and prioritize competing tasks in a dynamic environment.
Strong organizational skills and the ability to follow established procedures consistently.
Excellent communication and teamwork skills.
Ability to work independently and as part of a team.

Nice To Haves

Basic technical proficiency with hardware setup, imaging, or configuration processes.
Comfortable working with inventory management or ticketing systems.
Experience in IT support, hardware operations, or inventory management.
Familiarity with Windows, iPadOS, mobile device management and Microsoft Office 365.
Ability to troubleshoot basic hardware and software issues.
Associate degree in a related field.

Responsibilities

Assist with the receiving of hardware and accessory shipments; verify and log items into inventory.
Prep hardware for deployment, including asset tagging, labeling, paperwork, and accessory pairing.
Daily use of several enterprise and custom applications required.
Maintain accurate and up to date inventory records and documentation.
Monitor hardware inventory levels tracking the availability of laptops, mobile devices, and peripherals.
Help with periodic physical inventory reconciliation, including counts and full audits.
Order replacement accessories and supplies as needed to maintain appropriate stock levels.
Reset, reimage, and update devices according to the current standard configurations.
Activate, transfer and deactivate cellular lines of service in portal.
Update deployment related documentation as required.
Perform quality control (QC) checks on hardware replacement and new hire deployment builds to ensure accuracy and readiness.
Assist with monitoring the Deployment queue.
Serve as a backup to the Deployment team during peak periods or staffing gaps.
Assist with hardware lifecycle activities such as returns, decommissions, and refresh processes.
Collaborate with the Deployment team to support ongoing operational initiatives.
Assist in basic troubleshooting, configuration and resolution of common hardware and software related issues.
Collaborate with other Technology Solutions (TS) teams