Inventory Specialist

Rehab Medical•Charlotte, NC

7d•Onsite

About The Position

The Inventory Specialist (IS) plays a critical role in ensuring the accuracy, availability, and readiness of mobility equipment and related supplies. This position is responsible for managing incoming, stored, and outgoing inventory to support timely patient deliveries and service. By maintaining proper stock levels, ensuring equipment is assembled and operational, and collaborating closely with office field operations, sales, and corporate teams, the Inventory Specialist helps drive smooth operations and excellent patient care. Rehab Medical is one of the nation’s fastest-growing providers of custom advanced mobility equipment and a recent Inc. 5000 award winner. Headquartered in Indianapolis, Indiana, our mission is simple yet impactful: To improve and positively impact the lives of the patients we serve, the partners we engage with, and the employees we invest in. As one of Indiana’s Top Places to Work, we hire based on attitude, aptitude, and drive, not just resumes. With continued national growth, we’re expanding our Operations Team and looking for compassionate, motivated individuals to help support our mission and more than 200,000 mobility users across the country. This position is also part of our ATP Career Path, designed to guide technicians from entry-level roles to certified ATP support and beyond.

Requirements

Bachelor's Degree or ATP certificate required
Proficient computer skills
Ability to troubleshoot, repair, and set up complex power chairs
Ability to interact effectively with patients
Ability to maintain confidentiality
Excellent verbal and written communication skills
Ability to work independently, be detail oriented and organized
Ability to meet multiple competing deadlines
Required to be certified via internal certification process

Nice To Haves

DME experience a plus

Responsibilities

Order approved patient specific equipment
Maintain appropriate inventory levels of standard equipment through min/max
Update the equipment ordering queue in Sales Pilot
Partner with the Branch Manager to achieve purchasing and inventory-related goals
Run and review asset and purchase order (PO) reports to ensure appropriate inventory levels biweekly
Identify aging inventory units and coordinate with Branch Managers, ATPs and other offices to transfer and/or utilize available units
Maintain a clean, organized, and safe warehouse environment in compliance with company policies and accreditation guidelines
Complete parts installation, modifications, and retrofitting as required to meet patient needs and product standards
Clean and test all equipment, when applicable, and document according to safety, quality and regulatory standards prior to patient delivery
Ensure equipment is stored properly to prevent damage, loss, or delays.
Conduct regular inventory counts and audits to ensure accuracy
Communicate effectively with Office Assistants, Delivery Technicians, Sales, and corporate teams to support timely deliveries and service.
Provide proactive updates regarding inventory availability, delays, or issues impacting patient delivery timelines.
Serve as backup Delivery Technician when needed, as directed by Branch Manager and HR approval.