Inventory Representative

Shepherd Electric Supply•Laurel, MD

6d•Onsite

About The Position

Inventory accuracy is the foundation of everything Shepherd promises to customers. When a job site runs out of material, every minute counts. If our counts are off, our people cannot confirm availability, our pickers waste time searching, and our customers lose confidence in us. The Inventory Representative is the person who makes sure what Eclipse says is on the shelf actually is. You are the reason our warehouse team can pick with confidence, our counter staff can quote with certainty, and our customers can place an order, knowing it will ship the same day. This role sits at the intersection of accuracy, trust, and execution — and that combination matters every single day.

Requirements

High school diploma or equivalent required
Proficiency with warehouse management systems; experience with Eclipse a plus
Strong computer skills including working knowledge of Microsoft Office
Excellent attention to detail — accuracy in count and documentation is non-negotiable
Strong verbal and written communication skills
Ability to work on your feet in a warehouse environment; ability to lift up to 50 lbs.
Ability to successfully complete pre-employment screening requirements

Nice To Haves

1–3 years of experience in inventory control, cycle counting, or warehouse operations preferred

Responsibilities

Execute scheduled cycle counts accurately and on time, every cycle
Investigate and resolve count discrepancies — find the root cause, not just the number
Maintain location integrity so products are where Eclipse says they are
Flag systemic count errors or recurring discrepancies to the Warehouse Manager
Verify inbound receipts against purchase orders for quantity and item accuracy
Ensure received product is staged and put away to the correct bin location
Identify damaged, mislabeled, or short-shipped product and escalate through the proper process
Coordinate with the Receiving team to prevent backlog or location errors during high-volume periods
Maintain accurate records in Eclipse for all count adjustments, transfers, and discrepancy findings
Complete required documentation for each cycle count event — audit-ready, every time
Ensure adjustments are recorded before end of shift — never let a discrepancy go undocumented
Support physical inventory events by preparing counts, zones, and reconciliation records
Operate warehouse equipment (forklifts, pallet jacks, scanner guns) safely and in compliance with training
Maintain organized, labeled bin locations — if something is hard to find, that is a problem to fix
Stage materials within designated areas and keep aisles clear and accessible
Support the broader warehouse team during peak periods as directed by the Warehouse Manager
Surface recurring inventory problems — do not just fix them once, help us fix them permanently
Recommend process improvements to the Warehouse Manager when you see a smarter way to work
Cross-train on warehouse shipping office functions to increase team flexibility