Inventory Quality Coordinator

Index Exchange•Toronto, ON

7h•CA$45,600•Remote

About The Position

Index Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen. As a trusted partner and ally, we connect leading experience makers with the world’s largest brands to ensure a quality experience for consumers. We’re a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution. With our radically transparent business practices and dedication to total market efficiency, we’re committed to upholding the integrity of the programmatic ecosystem at large. What’s it like to work at Index? Index is an exciting and fast-paced place to work. You'll be able to feed your ambition, lean into trust and transparency, and feel genuine support from your colleagues. We’re built on our core values [https://www.indexexchange.com/careers/] and live them each day. They're‌ not just buzzwords. We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture [https://www.indexexchange.com/about/diversity-equity-inclusion/] celebrates how we can leverage our unique differences to help drive Index forward. We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level. Are you ready to join the programmatic evolution?

Requirements

Expertise in Programmatic Advertising (SSPs, DSPs, RTB, DFP, Ad Servers, Video Players etc).
Proficient in synthesizing analysis into actionable recommendations.
High level verbal and written communication skills.
Strong critical thinking, problem-solving and analytical skills.
3+ years of experience in a software company or Ad Tech industry.
3-year degree in a related field or equivalent work experience.

Responsibilities

Review new inventory (including but not limited to websites, mobile apps, CTV apps) in Salesforce to ensure compliance with Index Exchange policies and quality standards.
Address sensitive content which may be graphic, violent or hateful, include offensive or derogatory language or other potentially distressing material.
Pre-vets tickets to ensure compliance documentation completion and accuracy before then assigning tickets to team members.
Review work done by internal and external teams to verify it is accurate and teams are following processes as prescribed, as well as providing feedback and recommendations for areas of improvement.
Train internal and external stakeholders as needed.
Analyze data from vendors to validate sources of disinformation, and determine and then execute corrective actions.
Perform various audits of supply inventory to ensure that supply is compliant with our internal supply policies, as well as relevant regulations.
Share information, trends and summaries on audits, and brand safety related industry trends.
Conduct independent investigations on brand safety related infractions, including preparing investigative reports with findings and recommendations gathered from analysis.
Collaborate with internal teams and external stakeholders to lead brand safety or other inventory quality related initiatives.
Identifying and recommending new technology and/or new processes to detect and prevent fraud or brand safety issues

Benefits

Comprehensive health, dental, and vision plans for you and your dependents
Paid time off, health days, and personal obligation days plus flexible work schedules
Competitive retirement matching plans
Equity packages
Generous parental leave available to birthing, non-birthing, and adoptive parents
Annual well-being allowance plus fitness discounts and group wellness activities
Employee assistance program
Mental health first aid program that provides an in-the-moment point of contact and reassurance
One day of volunteer time off per year and a donation-matching program
Monthly town halls and regular community-led team events
Multiple resources and programming to support continuous learning
A workplace that supports a diverse, equitable, and inclusive environment