Inventory Planner (Omni)

Williams-Sonoma • San Francisco, CA

13d • Onsite

About The Position

The Inventory Planner (Omni) is responsible for supporting inventory planning and execution for our Omni services, including Buy Online Pick Up In Store (BOPIS), Buy Online Ship from Store (BOSFS), and Buy Online Ship to Store (BOSTS). This role partners with Inventory Planning, Merchandising, Distribution, Store Operations, E-commerce, and IT to help maximize sales, optimize inventory turn, support in-stock goals, and deliver a best-in-class customer experience across Omni fulfillment channels. The ideal candidate is analytical, detail-oriented, curious, and comfortable using data to identify business trends, support recommendations, and help improve inventory outcomes across stores and digital channels. The Inventory Planner - Omni is located in San Francisco, CA.

Requirements

• At least two years of experience in Inventory Management, Inventory Planning, Allocation, Replenishment, Merchandise Planning, E-commerce Planning, or a related retail function.
• Data-driven individual with a curious, analytical, and collaborative mindset.
• Proven ability to interpret data, identify trends, and translate findings into clear business recommendations.
• Proficiency in retail math, including sales, inventory, turn, receipts, margin, markdowns, and open-to-buy concepts.
• Experience supporting forecasts, reporting, inventory analysis, or recurring business review processes.
• Strong proficiency in MS Excel.
• Excellent collaboration and communication skills, with the ability to partner effectively across Inventory, Merchandising, Store Operations, Distribution, E-commerce, and IT.
• Strong organizational skills and ability to prioritize workload, manage deadlines, and follow through on multiple tasks.
• Flexible and adaptive to changing priorities, business needs, and process changes.

Nice To Haves

• Omnichannel, e-commerce, store fulfillment, or retail inventory experience preferred.
• Experience with planning systems, reporting tools, dashboards, or data visualization tools preferred.
• Curious and proactive in adopting approved AI tools, automation, and reporting enhancements to improve analysis, reduce manual work, and support better decision-making.

Responsibilities

• Support inventory planning for Omni services, including BOPIS, BOSFS, and BOSTS, to help drive sales, improve inventory productivity, and support customer fulfillment goals.
• Review Corporate Open-To-Buy plans submitted by Inventory teams, along with historical Omni performance, to help build store-level forecasts for BOSFS and BOPIS labor planning.
• Analyze Omni sales, inventory availability, fulfillment trends, backorder opportunities, cancellation risk, and store performance to identify risks and opportunities.
• Support BOSFS inventory strategies that help maximize sales, leverage available store inventory, reduce aged or clearance inventory, and mitigate backorder risk.
• Partner with Store Operations to monitor store fulfillment performance and identify opportunities to improve on-time service, reduce delays, and support customer experience goals.
• Partner with Inventory Planning, Merchandising, Visual, and Store Operations to review floor set plans, key-item representation, presentation minimums, and safety stock needs to help protect in-store selling and display quantities.
• Leverage historical data to identify key learnings around product, pricing, seasonality, inventory, and Omni fulfillment behavior, and apply those learnings to future planning decisions.
• Prepare recurring reporting and analysis to support Omni planning conversations, business reviews, and cross-functional decision-making.
• Partner with Distribution, Inventory, and IT teams to help troubleshoot Omni inventory, reporting, fulfillment, and process issues.
• Support standardized processes, documentation, and reporting routines that improve visibility, reduce manual work, and create consistency across Omni inventory planning workflows.
• Use approved AI tools, automation, reporting tools, or planning systems to support analysis, improve recurring workflows, and identify opportunities to work more efficiently.
• Operate a computer and communicate via telephone.

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed