Inventory Operations Shopkeeper (Stock Associate - Retail) - San Francisco

The RealReal • San Francisco, CA

1d • $20 - $22 • Onsite

About The Position

As an Inventory Operations Shopkeeper, you will gain exposure to coveted luxury merchandise while executing operational and merchandising processes effectively and efficiently. In collaboration with the store team, you will facilitate a neat, clean and organized stockroom and sales floor. Your ultimate goal is to create a seamless experience between the back of house and our sales floor to bring The RealReal brand to life for our customers. If you are a self-motivated individual who thrives in a fast-paced, team environment, this could be the perfect match!

Requirements

• 1+ year of experience working in retail or customer service
• Past success working in a fast-paced environment with the ability to prioritize multiple tasks
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Available to a work a flexible schedule that meets business needs to perform stock and merchandising tasks, including weekends and holidays, early morning, or late-night shifts
• Able to lift, carry or otherwise move objects weighing up to 25 pounds when merchandising the sales floor and use ladders or stairs
• Excellent communication & time management skills
• Able to use all store equipment and technology as required

Nice To Haves

• Proficiency with Google Suite and Salesforce

Responsibilities

• Utilize inventory management systems to scan, process and research merchandise shipments in accordance with TRR’s inventory control processes
• Prepare and ship customers’ orders following quality, packing and shipping standards
• Contribute to successful company growth and securing of our assets through implementation of TRR’s Loss Prevention policies & procedures
• Manage inventory movement by ensuring the accurate & timely processing of mark-downs, transfers & consolidations, receiving and POS transactions
• Support product placement and outfitting that is reflective of trend, reinforces TRR’s brand messaging, and inspires the customer
• Proficiently use all core systems & technologies including but not limited to POS, Mac & Google Suite applications
• Manage product presentation (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to TRR’s standards
• Assist in maintaining clean and organized selling floors and stockrooms
• Support and model excellent customer service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication
• Exhibit fluency in store operational procedures; ability to teach and assist all team members to perform daily store functions
• Participate in all cycle and inventory counts as needed
• Support the success of the store by performing other functions or tasks as needed or directed

Benefits

• $500/month bonus (at target)
• Employee Stock Purchase Plan
• 401K with Company Match
• Medical, Dental, Vision & Commuter Benefits (applicable locations)
• Paid Parental Leave
• 9 Paid Company Holidays
• 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed