Inventory Operations Lead

Tobin Scientific•Rowley, MA

5d•$70,000 - $83,000•Onsite

About The Position

Tobin Scientific is a leading provider of cold chain, ambient storage, and transport & logistics services for the biopharma industry, and is one of the fastest growing companies in Massachusetts. Serving a diverse array of clients in life sciences, university, government, and more, we're recognized for our expertise in ensuring the safety and security of temperature-sensitive products during transport and storage. Our cGMP storage solutions are custom-built for the pharmaceutical and biotech industries, managing mission-critical consumables, equipment, raw materials, and finished goods with precision. Nationally acclaimed for laboratory relocation, principal investigator support, and other logistics services, Tobin Scientific's holistic approach and commitment to excellence make us an integral player in life science services. The Inventory Operations Lead is responsible for maintaining inventory accuracy, monitoring operational performance, coordinating daily warehouse activities, and ensuring compliance with inventory control processes and standards. This role is accountable for inventory-related metrics, audit readiness, warehouse organization, and the timely execution of client requests. Working closely with the Site Lead, the Inventory Operations Lead provides day-to-day leadership and operational oversight for Inventory Control Specialists and warehouse staff to ensure client needs and warehouse priorities are completed safely, accurately, and efficiently. This role also identifies opportunities for process improvement and supports initiatives that enhance operational efficiency, inventory accuracy, and client satisfaction.

Requirements

Bachelor's degree or equivalent experience in Supply Chain, Logistics, Life Sciences, Business, or a related field.
3+ years of experience in warehousing, inventory control, logistics, or supply chain operations.
Experience using warehouse management systems and inventory software.
Strong organizational, communication, and problem-solving skills.
Ability to work independently and manage multiple priorities.
Demonstrated ability to coach, train, and support employees in a fast-paced operational environment.
Ability to stand and walk for extended periods of time.
Ability to lift up to 50 lbs occasionally.

Nice To Haves

Previous team lead, supervisory, or people management experience preferred.
Forklift and OSHA certification preferred.

Responsibilities

Coordinate daily inventory control and warehouse activities to ensure client requests and operational priorities are completed accurately and on time.
Accountable for inventory accuracy and transaction integrity, including monitoring inventory performance, overseeing audits and reconciliations, investigating discrepancies, and ensuring corrective actions are completed.
Perform and oversee cycle counts, audits, and inventory reconciliations, ensuring inventory records remain accurate and audit-ready.
Track, analyze, and report inventory and operational metrics, providing recommendations to improve inventory control, warehouse organization, and operational efficiency.
Serve as the first point of escalation for inventory discrepancies, operational challenges, and day-to-day warehouse issues.
Ensure compliance with company procedures, SOPs, inventory control standards, and safety requirements.
Provide day-to-day leadership, training, and operational guidance to Inventory Control Specialists and warehouse personnel.
Assist with workload planning and task prioritization to support efficient warehouse operations and team productivity.
Partner with the Site Lead to implement operational improvements, standardize processes, and support continuous improvement initiatives.
Help foster a culture of safety, accountability, teamwork, and customer service.
Serve as a backup to the Site Lead and assist with site leadership responsibilities as needed.