Inventory Operations Lead

Embarc•San Pablo, CA

4d•Onsite

About The Position

Embarc is seeking an experienced, self-motivated, and organized leader to be our full-time Inventory & Operations Lead to join our cannabis dispensary full-time. As an emerging, community-driven retailer, this role executes core inventory functions while supporting back-of-house, front-of-house, reception, and customer service. This role requires strong leadership, excellent organizational skills, and strict compliance with company policies and state regulations.

Requirements

Strong leadership and communication skills with both staff and vendors.
Strong communication skills.
Deep understanding of inventory control and compliance procedures.
Highly organized, detail-oriented, and able to prioritize multiple responsibilities.
Ability to lead and motivate a team in a fast-paced retail environment.
Proficiency in retail systems, compliance software, and reporting tools.
Customer service skills.
Respectful team player.
Ability to work in a rapidly evolving industry.
Able to safely lift and carry up to 35 lbs

Nice To Haves

Experience with Metrc Track and Trace system.
Experience with the Treez POS system.
Leadership or supervisory experience in retail or operations.
Experience with computerized inventory and compliance systems.

Responsibilities

Execute all aspects of inventory management: intake, counts, pricing, transfers, recalls, stocking, and compliance.
Maintain accurate counts and records in METRC and POS systems.
Conduct recurring audits, spot checks, and cycle counts to ensure accuracy.
Develop and maintain strong vendor relationships.
Analyze and action inventory reports in partnership with Store Management.
Ensure compliance with state and local cannabis regulations.
Supervise daily store operations to ensure efficiency and compliance.
Oversee opening and closing procedures, cash handling, and merchandising.
Support the implementation of company policies, legal regulations, and operational improvements.
Ensure facilities issues are rectified to ensure an excellent customer experience.
Maintain organization and cleanliness in back-of-house areas to ensure safety and compliance.
Support product merchandising and ensure displays meet company and compliance standards.
Train and coach team members, fostering a culture of continuous learning, development, and accountability.
Act as a key point of contact between store management and staff.
Utilize critical problem-solving skills to recommend improvements and escalate issues appropriately to management.
Build a culture that aligns with the core values of the organization.
Be a champion of change.
Lead the front of house store team to create an exceptional experience for customers and employees, and to exceed sales goals.
Engage with customers on the sales floor when needed, answering questions and recommending products.
Provide a welcoming and compliant customer check-in at reception.
Participate in community engagement, field marketing, social media, and local events to represent the Embarc brand.
Build customer retention using company loyalty programs.