Inventory Mgt Specialist

Würth MRO, Safety, & MetalworkingMemphis, TN
Remote

About The Position

The Inventory Management Specialist (IMS) plays a critical role within the inventory management solution. The primary responsibility is a successful solution implementation that meets expectations and drives a positive customer experience. In addition to the actual installations, the IMS has an active part in the customer solution discovery process which can include what is known as a crib crawl. Success is defined by satisfied solution customers, significant revenue growth and ultimately customer retention.

Requirements

  • Basic mechanical skills are required.
  • Able to work in industrial environments is required.
  • Proficiency in Microsoft Office is required.
  • Interpersonal/social skills required. Must possess the ability to effectively communicate and interact with others.
  • Ability to work under pressure and manage multiple priorities.
  • The ability to travel up to 75% of the time.

Nice To Haves

  • Basic understanding of network connectivity is preferred.

Responsibilities

  • Possess a thorough understanding of the process for installing Wurth’s various inventory management solutions: vending, VMI, crib, etc.
  • Capable of leading others to successfully complete larger installations requiring multiple people.
  • Able to communicate IT requirements to customer personnel and complete connectivity requirements.
  • Perform pre-installation tasks ensuring customer readiness to minimize implementation delays.
  • Adhere to all communication protocols ensuring that all stakeholders are kept informed of progress: crib crawls, installs, etc.
  • Day one onsite, meet with customer champion / primary contact to review scope of work and review potential safety hazards / protocols.
  • Adhere to all customer site requirements: PPE, speed limits, parking, trash removal, etc.
  • Complete solution installations according to specifications and in a timely manner. If installation cannot be completed within the time allotted, then communicate with manager as to why and recommend a plan going forward. Work with manager on a proper response to the customer.
  • Provide adequate customer training at completion of the solution installation.
  • Possess ability to perform maintenance when called upon for break fix opportunities.
  • Provide on-the-job training for new associates when applicable.
  • Drive the Wurth Company Culture throughout the organization to ensure unity of purpose and fulfillment of Wurth’s MSM mission.

Benefits

  • Health benefits and programs - medical, vision, dental, life insurance and more
  • Maternity/Paternal leave after 1 year of service
  • Tuition Reimbursement eligible after 1 year of service
  • Additional benefits 401(k), short term disability, long term disability
  • Paid Time Off, accrued per pay period, additional day earned per year of service
  • 10 paid holidays
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