Inventory Manager, Global Services & Support

ApptronikAustin, TX
Onsite

About The Position

Apptronik is a human-centered robotics company developing AI-powered robots to support humanity in every facet of life. Our flagship humanoid robot, Apollo, is built to collaborate thoughtfully with people, starting with critical industries such as manufacturing and logistics, with future applications in healthcare, the home, and beyond. We operate at the cutting edge of embodied AI, applying our expertise across the full robotics stack to solve some of society's most important problems. You will join a team dedicated to bringing Apollo to market at scale, tackling the complex challenges like safety, commercialization, and mass production to change the world for the better.

Requirements

  • 3–5 years in warehouse management, inventory control, or logistics.
  • Solid understanding of shipping carriers, transit times, and shipping software.
  • Expert-level experience with Inventory Management Systems (IMS) or ERP software (e.g., Salesforce, SAP, or Business Central).
  • Ability to lift up to 30 lbs and remain on your feet for extended periods in a warehouse environment.
  • A "zero-error" mindset regarding SKU numbers, quantities, and shipping addresses.
  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift 30 pounds at times
  • Must be able to stand and walk on manufacturing floors for extended periods during supplier visits
  • Vision to read printed materials, a computer screen, and inspect parts and assemblies
  • Hearing and speech to communicate

Responsibilities

  • Design and maintain a logical warehouse layout that maximizes efficiency, safety, and accessibility.
  • Lead regular cycle counts and full physical audits to ensure our digital records are a perfect reflection of physical reality.
  • Maintain a clean, "tour-ready," and safe working environment, adhering to all local warehouse safety regulations.
  • Receive, inspect, and log incoming shipments, ensuring all items are accounted for, serialized, and undamaged.
  • Proactively monitor stock levels and trigger reorder points to prevent service delays or "out of stock" scenarios.
  • Manage the serialization of high-value parts and maintain meticulously detailed records of specialized service kits.
  • Accurately pick and pack parts for regional distribution, ensuring every item is secured for transit and arrives in perfect condition.
  • Partner with carriers (FedEx, UPS, DHL) to manage outgoing shipments, including the preparation of packing lists and necessary documentation.
  • Support our regional hubs to ensure they are consistently stocked with essential service components to minimize downtime.
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