Inventory Management Specialist

AFC Automotive Finance CorporationCarmel, IN
Remote

About The Position

AFC (Automotive Finance Corporation) is seeking an Inventory Management Specialist to join their Risk Management team. This role focuses on identifying and communicating dealer risk issues and trends, reconciling dealer floorplan audits, analyzing risk trends, and communicating potential problematic account situations. The specialist will leverage their experience in risk assessment and audits to meet customer needs and contribute to proactive risk mitigation strategies. The ideal candidate will reside within the CST or MST Time Zones.

Requirements

  • 1-3 years of relevant experience in risk assessment and dealer audits.
  • Strong organizational, clerical, and verbal communication skills.
  • Experience in the preparation or review of documents and reports.
  • Experience with Customer Relationship Management (CRM) tools.
  • Experience with internal work queues.
  • Detail-oriented.
  • Customer-focused.
  • Adaptable.
  • Analytical.

Nice To Haves

  • Bilingual in Spanish or French is preferred.
  • Familiarity with concepts, procedures, and processes typically used in the automotive and financial services industries.
  • 1 year of collection experience.
  • Notary or ability to become a notary.
  • Prior experience using Revoquest, PAW, COSMOS, or Salesforce.

Responsibilities

  • Reconcile dealer floorplan audits and determine the disposition of unverified and sold units identified from inventory audits.
  • Identify and interpret risk trends, communicating potential problematic account situations to audit team management and other relevant teams.
  • Foster positive interactions and communication between the organization and customers, enhancing the overall customer experience.
  • Regularly utilize AFC dealer reporting tools to identify and report risk issue indicators, facilitating proactive risk mitigation strategies.
  • Support AFC Risk Mitigation by engaging daily with AFC customers, third parties, and AFC personnel to reconcile dealer floorplan audits.
  • Analyze customer problems to identify underlying issues, allowing for proactive solutions that prevent future challenges.

Benefits

  • Competitive pay
  • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
  • Immediately vested 401K (US) or RRSP (Canada) with company match
  • Paid Vacation, Personal, and Sick Time
  • Paid maternity and paternity leave (US)
  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
  • Robust Employee Assistance Program
  • Employer paid Leap into Service Day to volunteer
  • Tuition Reimbursement for eligible programs
  • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
  • Company culture of internal promotions, diverse career paths, and meaningful advancement
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